PLACED WITH CLIENT
PERSONAL DETAILS
Name: Maynard Joe Mendoza
Date of Birth | Gender | Marital Status |
---|---|---|
18 July, 1983 | Male | Married |
Interview with Maynard
ABOUT MAYNARD
Maynard is a dedicated member of the Affordable Staff team, contributing to our organisation’s success with his unique blend of skills and experience. As an existing Affordable Staff employee, he has demonstrated remarkable abilities in administrative roles and beyond.
Work History:
Maynard’s journey to Affordable Staff is marked by a diverse work history that highlights his adaptability and commitment to excellence.
- Sales Assistant: He initiated his career path as a sales assistant, amassing 3 years and 9 months of experience. He initially worked at a local supermarket and later transitioned to an oil company in Dubai.
- Technical Support Representative: Building on his skills, he ventured into technical support, dedicating 1 year and 8 months to three different call centers. During this period, he developed strong problem-solving abilities and excelled in assisting customers.
- Data Entry Specialist: His journey with Affordable Staff commenced with a part-time role as a data entry specialist. In this capacity, he laid the foundation for his future success within the organisation.
- Project-Based Remote Customer Support/Administrative Assistant: Demonstrating his adaptability and commitment to excellence, he seamlessly transitioned into a project-based remote customer support and administrative assistant role. Over 2 years, he provided meticulous attention to detail and a proactive approach to problem-solving, benefiting clients in the US and Australia.
Personal Details:
Maynard is a devoted family man. In his free time, he enjoys playing basketball and indulging in casual video games.
Personality and Traits:
His technical acumen is complemented by his careful and detail-oriented nature. He communicates confidently, both in written form and when handling customer calls. His ability to follow instructions, adapt to new processes, and work independently with minimal supervision underscores his self-driven and organised approach.
Skills and Communication:
His proficiency in written and verbal communication, along with his technical expertise, makes him a valuable asset in various administrative roles. He excels at absorbing new processes, often leveraging instructional videos, and demonstrates proactive communication skills.
Supervision and Organisation:
His ability to work with minimal supervision showcases his self-reliance and commitment to delivering quality results. His organisational skills ensure tasks are completed with care and thoroughness.
Current Employment with Affordable Staff:
Maynard has been an invaluable member of the Affordable Staff team since June 2020, contributing his expertise within the General Admin space. In his role, he has effectively managed a range of responsibilities to support his client’s operations. These responsibilities include:
- Email and Communication Management:
- Sorting and filing emails
- Forwarding and replying to customers and customers’ tenants
- Handling inbound and outbound calls and coordinating with technicians and clients
- Work Order Management:
- Creating and processing work orders
- Following up on work orders and liaising with technicians regarding work schedules
- Processing invoices on work orders and generating reports for clients
- Processing technicians’ weekly timesheets for income reports
- Lead Management:
- Contacting and following up with leads through the leads platform
- Generating leads through contacting potential clients or businesses
Maynard’s journey from a sales assistant to a skilled administrative professional reflects his dedication to growth and his readiness to tackle challenges. His multifaceted skills and dedication make him a valuable asset within the General Admin space, where he consistently delivers top-notch administrative support. His positive outlook and willingness to learn new skills make him an invaluable asset to the Affordable Staff team.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Fine Arts and Design Major in Advertising
Level: Completed 2nd year
Degree: Bachelor of Science in Electrical Engineering
Level: Completed 1st year
EMPLOYMENT HISTORY
Business name: Affordable Staff
Position: Administrative Assistant
Date of Employment: December 2020 – present
Business name: CheapSheds Australia
Position: Remote Customer Support | Admin Assistant (Project-based)
Date of Employment: October 2018 – January 2020
Business name: Expack US
Position: Remote Customer Support | Admin Assistant (Project-based)
Date of Employment: February 2015 – January 2016
Business name: Affordable Staff
Position: Data Entry Specialist (Part-time)
Date of Employment: April 2015 – May 2015
Business name: Stream Global Services/Convergys – Manila
Position: Technical Support Representative
Date of Employment: May 2014 – January 2015
Business name: Startek Philippines – Manila
Position: Technical Support Representative
Date of Employment: November 2013 – March 2014
Business name: TeleTech – Bacolod
Position: Technical Support Representative
Date of Employment: January 2011 – August 2011
Business name: Emirates National Oil Company – Dubai
Position: Merchandiser | Sales Assistant
Date of Employment: May 2007 – May 2010
Business name: Nestle Philippines/SM Supermarket – Manila
Position: Merchandiser | Sales Assistant
Date of Employment: July 2005 – April 2006
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK