PLACED WITH CLIENT

PERSONAL DETAILS

Name: Maynard Joe Mendoza

Date of BirthGenderMarital Status
18 July, 1983MaleMarried

Interview with Maynard

ABOUT MAYNARD

Maynard is a dedicated member of the Affordable Staff team, contributing to our organisation’s success with his unique blend of skills and experience. As an existing Affordable Staff employee, he has demonstrated remarkable abilities in administrative roles and beyond.

Work History:

Maynard’s journey to Affordable Staff is marked by a diverse work history that highlights his adaptability and commitment to excellence.

  • Sales Assistant: He initiated his career path as a sales assistant, amassing 3 years and 9 months of experience. He initially worked at a local supermarket and later transitioned to an oil company in Dubai.
  • Technical Support Representative: Building on his skills, he ventured into technical support, dedicating 1 year and 8 months to three different call centers. During this period, he developed strong problem-solving abilities and excelled in assisting customers.
  • Data Entry Specialist: His journey with Affordable Staff commenced with a part-time role as a data entry specialist. In this capacity, he laid the foundation for his future success within the organisation.
  • Project-Based Remote Customer Support/Administrative Assistant: Demonstrating his adaptability and commitment to excellence, he seamlessly transitioned into a project-based remote customer support and administrative assistant role. Over 2 years, he provided meticulous attention to detail and a proactive approach to problem-solving, benefiting clients in the US and Australia.

Personal Details:

Maynard is a devoted family man. In his free time, he enjoys playing basketball and indulging in casual video games.

Personality and Traits:

His technical acumen is complemented by his careful and detail-oriented nature. He communicates confidently, both in written form and when handling customer calls. His ability to follow instructions, adapt to new processes, and work independently with minimal supervision underscores his self-driven and organised approach.

Skills and Communication:

His proficiency in written and verbal communication, along with his technical expertise, makes him a valuable asset in various administrative roles. He excels at absorbing new processes, often leveraging instructional videos, and demonstrates proactive communication skills.

Supervision and Organisation:

His ability to work with minimal supervision showcases his self-reliance and commitment to delivering quality results. His organisational skills ensure tasks are completed with care and thoroughness.

Current Employment with Affordable Staff:

Maynard has been an invaluable member of the Affordable Staff team since June 2020, contributing his expertise within the General Admin space. In his role, he has effectively managed a range of responsibilities to support his client’s operations. These responsibilities include:

  1. Email and Communication Management:
    • Sorting and filing emails
    • Forwarding and replying to customers and customers’ tenants
    • Handling inbound and outbound calls and coordinating with technicians and clients
  2. Work Order Management:
    • Creating and processing work orders
    • Following up on work orders and liaising with technicians regarding work schedules
    • Processing invoices on work orders and generating reports for clients
    • Processing technicians’ weekly timesheets for income reports
  3. Lead Management:
    • Contacting and following up with leads through the leads platform
    • Generating leads through contacting potential clients or businesses

Maynard’s journey from a sales assistant to a skilled administrative professional reflects his dedication to growth and his readiness to tackle challenges. His multifaceted skills and dedication make him a valuable asset within the General Admin space, where he consistently delivers top-notch administrative support. His positive outlook and willingness to learn new skills make him an invaluable asset to the Affordable Staff team.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Fine Arts and Design Major in Advertising

Level: Completed 2nd year

Degree: Bachelor of Science in Electrical Engineering

Level: Completed 1st year

EMPLOYMENT HISTORY

Business name: Affordable Staff

Position: Administrative Assistant

Date of Employment: December 2020 – present

Business name: CheapSheds Australia

Position: Remote Customer Support | Admin Assistant (Project-based)

Date of Employment: October 2018 – January 2020

Business name: Expack US

Position: Remote Customer Support | Admin Assistant (Project-based)

Date of Employment: February 2015 – January 2016

Business name: Affordable Staff

Position: Data Entry Specialist (Part-time)

Date of Employment: April 2015 – May 2015

Business name: Stream Global Services/Convergys – Manila

Position: Technical Support Representative

Date of Employment: May 2014 – January 2015

Business name: Startek Philippines – Manila

Position: Technical Support Representative

Date of Employment: November 2013 – March 2014

Business name: TeleTech – Bacolod

Position: Technical Support Representative

Date of Employment: January 2011 – August 2011

Business name: Emirates National Oil Company – Dubai

Position: Merchandiser | Sales Assistant

Date of Employment: May 2007 – May 2010

Business name: Nestle Philippines/SM Supermarket – Manila

Position: Merchandiser | Sales Assistant

Date of Employment: July 2005 – April 2006

SKILL SET SUMMARY

English Listening

English Composition