PLACED WITH CLIENT

Charmaine is detail-oriented, friendly and systematic. She has over 8 years of experience, with expertise in customer service, operations and management. She has a good understanding of the English language both in written and in spoken form.

She jump-started her career in one of the call center companies in the city catering to students in the United States providing educational grants and school scholarships from various universities in the country. She processed and evaluated individual student applications, did random calls for verification and information-gathering, as well as, provided feedback and advice to students vying for an academic admission.

After her short stint, she landed a role in a catalog and entrepreneurial company providing aspiring entrepreneurs for well-crafted and meaningful earning opportunities through affordable luxury and quality products from multiple locations nationwide. Here, she took on operations and site management, working with a team of graphic designers, customer support and logistics. She did daily audits for order acquisitions, inventory management of supplies, processed employee payroll and benefits, and overall site supervision. 

Overtime, Charmaine developed her communication and people-handling skills when she dealt not just with clients but also with colleagues and a team of diverse individuals coming from different walks of life and personalities. She also was able to hone her data-management skills and keen attention to detail as she was responsible for ensuring a good flow of inventory and audit reports in her supervised branch.