PLACED WITH CLIENT

PERSONAL DETAILS

Name: Krisah Marie Naysay

Date of BirthGenderMarital Status
23 December, 1993FemaleSingle

Interview with Krisah

SUITABLE ROLE/S

Krisah is suitable for an administrative assistant role.

Education

Bachelor of Science in Office Administration (Completed 2 years)

Experience

  • Customer Service Representative – 2 years & 10 months
  • Technical Support Representative – 10 months
  • Property Management Administration Assistant – 6 months

Strengths

Krisah is smart, detail-oriented, and composed. She has over 3 years of work experience in the call center industry, before she joined Affordable Staff. She has a good command of the English language in both written and spoken forms.

She has been with two telco accounts that offer Internet, phone, and cable services for their consumers in the US. She assisted her customers with their billing, phone, Internet, and cable issues. She helped her customers with the adjustments and proration of their bills. She also walked her customers through the step-by-step troubleshooting of their devices. She assisted them in checking the Internet speed, double-checking all the wires, and dispatching technicians for advanced issues. She also helped her company’s sales by offering more products and services to her customers. Being in the outsourcing industry honed her communication and listening skills. Moreover, she has also improved her multitasking and time management abilities.

Presently, she’s an administration assistant for a real estate support company in Brisbane. She’s adept at using the common tools and databases used in property management and research, such as PropertyMe, Console Cloud, Facebook, LinkedIn, Indeed, and Seek.

Krisah may come off strong, but she’s affable once you get to know her. She can work independently and has good organisational skills. She would make a great addition to your team as an admin assistant.

Other Information

Krisah is a hands-on mum and treasures her time with her kids. She takes pleasure in cleaning and organising her house for her kids. After doing her duties as a mum, she rewards herself by watching series and movies and uses her phone to her heart’s content.

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Property Management Administration Assistant

Date of Employment: October 2021 – present

Duties & Responsibilities:

  • Routine Inspections Notes
  • Research and Lead Generation

Business Name: Transcom Worldwide

Position: Customer Service Representative

Date of Employment: June 2015 – August 2017 | August 2020 – April 2021

Business Name: Teletech

Position: Technical Support Representative

Date of Employment: July 2014 – May 2015

Skill Set Summary

English Listening

English Composition