PLACED WITH CLIENT

Jowelyn is inquisitive, outgoing, and orderly. She has 5 years of call center experience, with expertise in customer service and technical support, before she joined Affordable Staff. She was able to handle a US-based account for a telecommunications conglomerate providing services to American customers. She has a good command of the English language in both speaking and writing. 

She was a customer service representative handling cable TV, Internet, and phone services. She was tasked to provide in-depth product information and customer assistance on inquiries and subscription concerns. She honed her multitasking and customer-handling abilities, as well as her sales skills while upselling products and services. 

As a technical support representative, she learned how to use her time wisely to ensure that solutions were given in a timely fashion. Working efficiently and having keen attention to detail were among her strengths, which she developed over time. The experience also taught her to be perceptive to the customer’s needs.

She believes that versatility and adaptiveness are key elements in every working environment and that an interest in learning contributes to effectiveness and productivity.

Presently, Jowelyn’s an administrative assistant in the real estate industry in Queensland. She performs a variety of tasks that hone her organisational, data-handling, and multi-tasking abilities. She is adept at using common property management software and databases, such as Inspect Real Estate, AppTracker, and TICA.