PLACED WITH CLIENT

PERSONAL DETAILS

Name: Jayzel De Pallo

Date of BirthGenderMarital Status
20 October, 1992FemaleSingle

Interview with Jayzel

SUITABLE ROLE/S

Jayzel is suitable for an administrative assistant role.

Education

Bachelor of Science in Hotel and Restaurant Management

Experience

  • Admin Staff – 3 years & 11 months
  • Online English Teacher – 2 years
  • Customer Service Representative – 1 year & 4 months
  • Property Management Administrative Assistant – 1 year & 3 months

Strengths

Jayzel is smart, interactive, and friendly. She has over 7 years of work experience in various fields, before joining Affordable Staff. She has a good command of the English language in both written and spoken forms.

Jayzel started her career doing admin-related tasks for her church. She scheduled appointments, answered phone calls, greeted visitors, and maintained organised file systems for the organisation. While in uni, she also taught Chinese students on an online English teaching platform. She taught Chinese students phonics and proper pronunciation and corrected their grammar. After uni, she was then in the call center industry. She started with a US-based travel account and catered to hotel reservations, room modifications, special requests, and cancellations. In her latest stint, she was with a US-based telco account. She answered all customers’ queries and concerns, assisted them with all their issues, and guided them in troubleshooting their devices.

Presently, she’s an administrative assistant for a real estate company in Queensland. She’s adept at tools, software, and databases in property management, such as PropertyMe, RP Data, Realworks, Docusign, and Canva.

With her experiences, she has honed her multitasking, organisational, and time management abilities. Jayzel is optimistic and always does her best in everything she does. She will make a great addition to any team as an admin assistant.

Other Information

Jayzel enjoys watching Korean dramas and eating Korean food.

Although she does not play volleyball, she likes watching volleyball games in her free time.

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Property Management Administrative Assistant

Date of Employment: March 2022 – present

Duties and Responsibilities: 

  • Generating lease renewal reports
  • Drafting new lease and lease renewal agreement forms and sending them to tenants for signing
  • Sending bond top-up and bond lodgement notifications to tenants
  • Sending job orders to providers for smoke alarm compliance
  • Creating entry notices
  • Conducting comparative market analysis reports
  • Planning routine inspections for property managers
  • Sending routine inspection reports to owners
  • Sending routine inspection reminders to tenants
  • Creating brochures and property prospecting letters
  • Auditing properties to ensure all have routine inspections and updated lease renewals and smoke alarms
  • Creating monthly newsletters
  • Drafting new management forms and creating profiles
  • Drafting notice-to-vacate and sending tenants
  • Adding invoices in property management software
  • Closing done or completed work orders
  • Typing entry condition reports to property management software
  • Creating a summary of paid invoices
  • Submitting rental references of previous tenants

Business Name: iQor Philippines

Position: Customer Service Representative

Date of Employment: March 2021 – January 2022

Business Name: Concentrix

Position: Customer Service Representative

Date of Employment: August 2020 – February 2021

Business Name: 51Talk

Position: Online English Teacher

Date of Employment: June 2018 – June 2020

Business Name: Fellowship Baptist Church of Bacolod

Position: Admin Staff

Date of Employment: Septmber 2014 – August 2018

Skill Set Summary

English Listening

English Composition