PLACED WITH CLIENT

PERSONAL DETAILS

Name: Stella Maris Sta. Ana

Date of BirthGenderMarital Status
5 September, 1983FemaleSingle

Interview with Stella

SUITABLE ROLE/S

Stella is suitable for an administrative assistant role.

Education

Bachelor of Science in Computer Science

Experience

  • Customer Service Representative – 12 years and 5 month
  • Data Analyst – 1 year and 9 months
  • On the Job Trainee – 3 months

Strengths

Stella is a confident and determined woman. She has over 15 years of work experience under her belt. She has a good command of the English language in written and spoken forms.

She worked as an administrative assistant during her on-the-job-training, where she was tasked with handling and filing documents for one of the government offices in the country. This role developed her relational and communications skills.

Stella was also a customer service representative for some of the biggest call centers in the city. She handled customers’ inquiries and disputes. She also dealt with customer subscriptions and account maintenance. This role developed her communication, problem-solving and multi-tasking skills.

She also worked as a data analyst for a health care account in a different call center. She was responsible for receiving application forms and encoding them into the system used by the company. This role enhanced her organisational skills and her eye for detail.

In general, Stella is a competent woman who works to the best of her ability with minimal to no questions. She is quick to learn the ins and outs of the industry. She is analytical and organised. She excels on her own, but can also greatly contribute to a team. She will make a great addition to your team as an admin assistant.

Other Information

Stella loves to watch movies, especially horror and thriller movies. She loves to keep abreast of current affairs through different social media platforms.

She also loves gold fishes and breeds them as a side hustle.

EMPLOYMENT HISTORY

Business name: TeleTech

Position: Customer Service Representative

Date of Employment: September 2010 – October 2021

Business name: Focus Direct Inc

Position: Customer Service Representative

Date of Employment: November 2008 – January 2009 | July 2009 – September 2010

Business name: Accenture Healthcare Processing Inc

Position: Data Analyst

Date of Employment: November 2005 – August 2007

Business name: Social Security Services

Position: On the Job Trainee

Date of Employment: June 2003 – September 2003

Skill Set Summary

English Listening

English Composition