PLACED WITH CLIENT

Roma is intelligent, inquisitive, and interactive. She has two years of work experience in various industries. She has good written and verbal communication skills.

Roma has been with quite a few industries. She has been with two online teaching platforms. She taught Japanese and Korean students ranging from the age of 3 until the retirement age. She taught her students basic phonetics, proper pronunciation, and correct grammar. She also engaged their fluency through conversational English.

She was also with a US-based staffing solution company. She handled the recruitment of the caregivers, fixed their schedules, gave out employee rates, endorsed caregivers to elderly and hospice clients, and did retention strategies. She also remotely assisted caregivers in the US in receiving client calls and coordinated with social workers.

Lastly, she was also in the call center industry under a US-based telco account. She assisted her customers with their billing queries and concerns. She also helped them troubleshoot their phone, Internet, and cable issues. She also offered more products and services to her customers. She was also with the logistics part of the account, where she tracked packages and scheduled pickups for deliveries.

With her experiences, she has honed her multitasking, organisational, and time management abilities. Moreover, she has also learned to be more patient and empathic in dealing with other people. Roma is curious, analytical, and determined. She is very eager to be a part of your team as an admin assistant.