PLACED WITH CLIENT

PERSONAL DETAILS

Name: Deni Jhay Carcueva

Date of BirthGenderMarital Status
5 January, 1991 FemaleMarried

Interview with Deni

SUITABLE ROLE/S

Deni is suitable for an administrative assistant role.

Education

Bachelor of Science in Tourism Management

Experience

  • Customer Service Representative – 2 years and 6 months
  • Front Office Staff – 2 years and 1 month
  • Property Management Administration Assistant – 5 months

Strengths

Deni is a highly intellectual and capable person. She has a good command of the English language in written and spoken forms. She has over 4 years of work experience in different industries, before joining Affordable Staff.

She first worked as a front office staff in two of the major hotels in the city. She was responsible for greeting and welcoming customers who were coming in. She received and delivered incoming and outgoing mail and packages. She answered calls and directed messages as needed. She also coordinated different hotel activities. This role developed her communication, organisational, and multi-tasking skills.

Deni’s next role was as a call center representative. She received calls about customers’ inquiries, redirected calls upon their needs, gave information about what her customers needed, and also kept records of their interactions and the process she had taken to ensure customer satisfaction. This role enhanced her communication and problem-solving skills, and enhanced her eye for detail.

At present, she is an administration assistant for a real estate company in Australia. She is proficient in using industry-related tools as well as other applications like SharePoint and Microsoft Office Suite.

Overall, Deni is a competent person who communicates and works well with a team. She is highly organised and analytical. She is a problem-solver and a multi-tasker with a keen eye for detail. She would make a great addition to your team as an admin assistant.

Other Information

Deni loves playing with kids. She is also a coffee person and would spend some time with her friends in a café. 

When she is not with her kids or friends, she would spend some time watching Korean drama or TV series.

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Property Management Administration Assistant

Date of Employment: June 27, 2022 – Present

Duties and Responsibilities: 

  • Creating agenda for the Annual and Extraordinary General Meetings
  • Encoding the final schedule and sending it out to the committee
  • Ensuring motions and motions requested by the committee are complete
  • Drafting minutes of the meeting
  • Updating service fees, Strata plan, and addresses to be included in the agenda
  • Compiling documents and ensuring that documents are up to date for each motion
  • Updating appointed strata committee from the agenda
  • Reviewing and checking the status of work order for each Strata plan

Business name: Ubiquity Global Services

Position: Customer Service Representative

Date of Employment: September 2016 – March 2019

Business name: Circle Inn Suites

Position: Front Office Staff

Date of Employment: October 2011 – February 2012 | January 2014 – February 2015

Business name: Check Inn Pension

Position: Front Office Staff

Date of Employment: February 2011 – October 2011

Skill Set Summary

English Listening

English Composition