TEAM MEMBER READY FOR PLACEMENT

PERSONAL DETAILS

Name: Gian Anton Laguyo

Date of BirthGenderMarital Status
8 May, 1999 MaleSingle

Interview with Gian

ABOUT GIAN

Gian is a driven and enthusiastic individual who has recently completed initial training for a role in the Australian real estate industry. With one year of tertiary education in Information Technology, he brings a tech-savvy foundation to his administrative work. He enjoys cycling, listening to music, watching Netflix, and playing video games during his downtime, maintaining a healthy balance between focus and personal well-being. He is greatly suitable for real estate, property management, and general admin roles, and is also capable of handling basic social media tasks.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise he with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Gian and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

He previously worked as a customer service representative at one of the largest call centers in his city, where he handled sales calls, assisted customers with purchases, provided product information, addressed billing inquiries, and later supported hotel accommodation concerns such as cancellations, extensions, and relocations, including complaint resolution. He also worked as a discord moderator, where he managed community interactions, ensured content compliance, and responded to client concerns through a structured panel format. These experiences developed his communication, problem-solving, multi-tasking, analytical thinking, and attention to detail.

He has been working with Affordable Staff since June 2022 within the Real Estate space where he assisted his clients. His tasks include:

  • Preparing Property Ads and Materials
    • Scheduling photo and video shoots, floor plans, and written descriptions for properties
    • Making brochures, signboards, and property information sheets
    • Updating and posting properties on online property websites
    • Creating presentations to help agents sell properties
  • Improving and Maintaining Websites
    • Checking websites for errors like broken links or missing information
    • Tracking how well the websites show up in search results
    • Updating page titles, descriptions, and images to help people find the site
    • Researching keywords and looking at competitor websites
    • Posting updates like blogs and newsletters
  • Coordinating Marketing Tasks
    • Organising when and where signs and ads go up
    • Removing signs from sold properties
    • Sending messages and updates to clients
    • Helping agents renew property ads
  • Doing Reports and Office Support
    • Listing down property marketing costs
    • Creating reports at the end of the month
    • Sending invoices to the right person
    • Helping track new property opportunities

Learning Ability and Work Proficiency
He is a well-organised and self-motivated individual who performs best with hands-on practice. He communicates clearly in both verbal and written formats and consistently demonstrates an eagerness to improve. He follows instructions effectively and requires minimal supervision once oriented. He maintains an orderly workflow and adapts quickly to new systems and processes.

Interpersonal Skills and Personal Characteristics
He has a cheerful and outgoing personality that naturally encourages collaboration and positive working relationships. He is responsible and confident in taking initiative and is genuinely enthusiastic about contributing to his team. His friendly and sociable demeanor makes him approachable, while his professional capability and helpful attitude stand out in any work setting.

Suitability
He is greatly suitable for any general real estate, property management, or general administrative position, as well as basic social media tasks.

Why Gian is Suitable for the Role
His strong foundation in real estate makes him a promising candidate for support roles in the Australian real estate space. His enthusiasm, willingness to learn, and ability to work independently allow him to adapt and deliver high-quality administrative support. With his friendly nature, tech-savviness, and proactive approach to tasks, he is well-prepared to add value to any client team.

EMPLOYMENT HISTORY

Company: Pathcutters Affordable Staff

Position: Real Estate Administrative Assistant

Date of Employment: June 2022 – Present

Position: Freelance Discord Moderator

Date of Employment: November 2020 – Present

Business name: Concentrix

Position: Customer Service Representative

Date of Employment: June 2019 – December 2019 | February 2020 – August 2020

SKILL SET SUMMARY

English Composition