PLACED WITH CLIENT
PERSONAL DETAILS
Name: Aiah Macalino
Date of Birth | Gender | Marital Status |
---|---|---|
13 October, 1996 | Male | Single |
Interview with Aiah
ABOUT AIAH
Aiah is a dedicated and accomplished professional with a wealth of experience in various administrative roles. His commitment to excellence, creative prowess, and unwavering dedication to delivering exceptional service have made him a valuable asset to the Affordable Staff team. Let’s explore Aiah’s journey, skills, and contributions in more detail.
Work History:
Aiah’s professional journey spans over a decade, showcasing his resilience and adaptability in diverse roles:
- Customer Service Representative – 2 years and 3 months
- Service Delivery Associate – 1 year and 7 months
- Data Analyst – 8 months
- Administrative Staff – 5 months
- Order Entry Specialist – 5 months
Personal Details:
Aiah completed a Vocational Course in Information Technology, bringing a tech-savvy dimension to his skillset. He has a rich tapestry of personal interests that extend beyond the workplace. He enjoys singing, dancing, listening to music, reading books, and spending time at the beach. Aiah’s creative talents shine through his passion for Tagalog poetry, song composition, videography, and multimedia editing. Apart from his professional pursuits, he has been an engaged volunteer and has served as the secretary at his church since his teenage years.
Personality and Traits:
Aiah’s personality is a blend of creativity, attention to detail, and friendly demeanor. While he may start off a bit reserved, he quickly warms up when he’s familiar with his surroundings. These traits make him an excellent collaborator who thrives in a team environment.
Skills and Communication:
Aiah’s skills are a testament to his versatility. He excels in written communication, ensuring clear and effective correspondence. Additionally, he is adept at working with recorded instructional videos, demonstrating his ability to follow instructions meticulously.
Supervision and Organisation:
Aiah’s work style shines through his self-motivation and strong organisational prowess, often requiring minimal supervision. However, there’s untapped potential for further growth, including proactively providing regular updates on work progress and ensuring meticulous verification of information.
Current Employment with Affordable Staff:
In his role within the General Admin space at Affordable Staff since June 2022, Aiah has been an indispensable team member, contributing to various aspects of our operations. His responsibilities encompass a wide array of tasks that demonstrate his versatility and dedication:
- Email Communication and Document Management:
- Composing Email Invites and Correspondence
- Composing email invitations for client presentations.
- Checking completed documents for typographical errors, alignment, spacing, etc.
- Updating or editing documents or booklets.
- Document Organisation and Archiving
- Gathering contacts via digital cards/photos and storing them in the master database.
- Saving documents and synchronising files.
- Creating additional property folders in the client drive structure and adding them to the master spreadsheet.
- Creating directors’ presentations, master spreadsheets, and other materials needed for incoming clients.
- Recording and Documentation
- Recording webinars for documentation purposes.
- Uploading client’s webinar recordings to YouTube and tagging for search engine optimisation.
- Creating workbooks, due diligence documents, standard letters or templates, and position descriptions.
- Composing Email Invites and Correspondence
- Client Interaction and Presentation:
- Payment Processing and Survey Creation
- Collecting payments from subscribers.
- Creating customer surveys.
- Presentation Creation
- Creating PowerPoint presentations for client’s meetings, webinars, and conferences.
- Creating front cover images for mailouts and presentations.
- Creating career passport Trello boards and training videos.
- Creating churn tracker templates.
- Creating documents with text fields into fillable fields.
- Payment Processing and Survey Creation
- Software and Content Management:
- Content Management
- Uploading webinar recordings.
- Re-branding property management documents.
- Software Testing and Management
- Reviewing and testing programs, software, or business blueprints.
- Updating client websites.
- Creating and recreating flowcharts.
- Content Management
Aiah’s extensive work history, diverse skill set, and commitment to excellence make him an ideal candidate for any general administrative position. His contributions to Affordable Staff have been invaluable, and his passion for continuous improvement and growth is evident in his journey.
EMPLOYMENT HISTORY
Business name: Affordable Staff
Position: Administrative Assistant
Date of Employment: June 2022 – present
Business name: Most Holy Church of God in Christ Jesus
Position: Church Volunteer/Secretary
Date of Employment: December 2009 – present
Business name: Hybrain Development Corporation
Position: Service Delivery Associate
Date of Employment: August 2020 – March 2022
Business name: iQor
Position: Order Entry Specialist | Customer Service Representative
Date of Employment: August 2018 – January 2019 | April 2019 – June 2020
Business name: Business Process Resource Phils Inc
Position: Data Analyst
Date of Employment: September 2017 – May 2018
Business name: Teleperformance
Position: Customer Service Representative
Date of Employment: April 2017 – July 2017
Business name: STI West Negros University
Position: Administrative Staff
Date of Employment: September 2016 – February 2017
Business name: Outdoormaster Inc
Position: Customer Service Representative
Date of Employment: April 2015 – February 2016
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK