PLACED WITH CLIENT

Jissel is intelligent, inquisitive, and optimistic. She has over three years of work experience in the customer service industry, before she joined Affordable Staff. She has good communication in both verbal and written forms.

Jissel has been with different call center companies under the same line of business. She has been with US-based telco accounts, where she catered to all her customer’s queries and billing concerns. She assisted her customers with their subscriptions, device activations, card redemptions, and payments. She also helped them with basic troubleshooting of their phones, cable boxes, modems, and connectivity issues. Then, she would create tickets for technicians for further resolution.

Jissel also helped out in her brother’s business selling motorcycle parts. She was responsible for assisting their customers, selling products, and meeting the customers’ needs. She ensured that the customers were satisfied and taken care of while making a purchase.

With her experiences in the customer service industry, she has honed her active listening, attention to detail, and organisational skills. Jissel is optimistic and has a positive outlook in life that allows her to enjoy every task she’s working with.

At present, she is an admin assistant for a real estate consultancy company in Australia. She is proficient in using common tools, applications, and software like Property Tree, Inspection Express, VaultRE, and Diakrit. She is also adept in using the Microsoft Office suite and other real estate tools.

She will make a great addition to your team as an admin assistant.