PLACED WITH CLIENT

PERSONAL DETAILS

Name: Mary Quennie Poster

Date of BirthGenderMarital Status
15 August, 1998FemaleSingle

Interview with Quennie

SUITABLE ROLE/S

Quennie is suitable for an administrative assistant role.

Education

Bachelor of Science in Hospitality Management

Experience

Customer Service Representative | Subject Matter Expert | Case Manager – 1 year & 3 months

Strengths

Quennie is intelligent, inquisitive, and interactive. She has over a year of work experience in the call center industry. She has good written and verbal communication skills.

Quennie started her career in the call center industry. She was with a US provider of photovoltaic solar energy generation systems. She catered to all customers’ queries and concerns via phone and email, and did outbound calls for people who plan to buy products generating solar energy. She also assisted agents on the production floor with their queries and disseminated changes to the agents. Lastly, she maintained her mastery of the course content and facilitation in the course development and delivery.

With her experience in the call center, she has honed her organisational skills, attention to detail, and time management abilities. Quennie may be young, yet she is responsible and full of potential. She will make a great addition to your team as an admin assistant.

Other Information

Quennie likes watching movies, television series, and Korean drama series.

She enjoys cooking and eating different types of cuisine, with Japanese cuisine being her favorite.

EMPLOYMENT HISTORY

Business Name: Focus Direct, Inc.

Position: Customer Service Representative | Subject Matter Expert | Case Manager

Date of Employment: February 2021 – May 2022

Skill Set Summary

English Listening

English Composition