PLACED WITH CLIENT

PERSONAL DETAILS

Name: Cristina Banico

Date of Birth	Gender	Marital Status
2 October, 1999	Female	Single

Interview with Cristina

Watch the Interview

ABOUT CRISTINA

Cristina is a dedicated team member at Affordable Staff, bringing valuable expertise and a strong work ethic to her role within the property management industry. As an existing employee, she has showcased exceptional skills and qualities that make her an asset to our team.

Work History:
Cristina’s journey began as a student assistant at a local university, where she provided support to walk-in applicants, managed inquiries, and handled administrative tasks such as encoding, filing, and document organisation. Her role also involved enrollment processes and preparing terminal reports for regulatory submission.

Currently, she serves as an administrative assistant at Affordable Staff, where she continues to excel in providing crucial support within the property management sector.

Personal Details:
She holds a Bachelor of Science degree in Hospitality Management and is known for her dedication and commitment to her work. She enjoys spending her leisure time reading books, going to the beach, watching movies, and playing video games.

Personality and Traits:
She is a naturally data-driven individual with a keen attention to detail. While she may be initially reserved, she quickly opens up once she becomes familiar with her surroundings. Her reliability and commitment to accuracy make her an invaluable team member.

Skills and Communication:
With excellent written and verbal communication skills, she effectively conveys information and ensures clarity in all her tasks. She excels in following instructions, whether through verbal guidance or recorded instructional videos, showcasing her adaptability and willingness to learn.

Supervision and Organisation:
She demonstrates a high level of organisation, allowing her to manage tasks efficiently and with minimal supervision. Her ability to stay organised and prioritise tasks makes her well-suited for general administrative roles.

Current Employment with Affordable Staff:

Cristina is an esteemed member of the Affordable Staff team, serving as an administrative assistant since August 2022. Her dedication, attention to detail, and organisational skills have made her an integral part of our operations. Her responsibilities are the following:

Document Handling:
- Handling documents by renaming, downloading, archiving, and uploading them to the system
- Transferring details into the system
- Updating details for each real estate, including checks in smoke alarms, electrical, and gas
Communication and Client Management:
- Contacting tenants for their availability
- Contacting unresponsive tenants via text and sending emails to property managers for uncontactable tenants
- Sending emails to property managers for confirmation to proceed with the job due
- Receiving confirmed quote emails from the property managers and converting them to work orders
- Creating work orders and sending clients work order status updates
- Sending payment reminder emails to clients
- Updating contact information
- Following up on pending approvals
Financial and Administrative Tasks:
- Editing and sending invoices, reports, and changes in services
- Inquiring bank details if a refund is requested
- Approving jobs on Xero
- Sending electrical safety certificates to the property manager
- Creating and sending partial invoices to property managers
Job Management and Coordination:
- Completing ongoing jobs
- Posting or uploading jobs for new further work requests
- Cancelling jobs

Cristina is a highly capable and reliable professional with a strong background in administrative support and property management. Her attention to detail, communication skills, and organisational abilities make her an excellent addition to any team. As an existing member of Affordable Staff, she continues to contribute positively to our success and client satisfaction.