PLACED WITH CLIENT

Nikki is intelligent, young, and eager to learn. She has over 2 years of work experience in various fields. She has good written and verbal communication skills.

Nikki took a few part-time jobs while she was still in uni. She was with a call center under a US-based order-entry account. She assisted her customers with their queries and concerns via phone and chat. She helped her customers take their orders and processed returns, refunds, and exchanges of the products. Her short experience in the call center honed her organisational, problem-solving, and multitasking skills.

She also ventured into an online English teaching platform where she taught Chinese students. She taught her students phonetics, proper pronunciation, and correct grammar. She also engaged them in conversational English to further enhance their fluency. Her experience in teaching honed her verbal and written communication skills, time management abilities, and flexibility.

In her latest stint, she went into transcribing. She transcribed raw audio and video files from interviews, podcasts, and videos. She then edited and proofread transcripts. Her short experience as a freelancer honed her active listening and typing skills, and adaptability.

Nikki is adaptive and a fast learner. She can easily understand new processes introduced to her and follow instructions given to her. She will make a great addition to your team as an admin assistant.