PLACED WITH CLIENT

Jeramae is a dedicated and motivated professional who has been an invaluable member of the Affordable Staff team. With her academic and professional background, Jeramae has brought her unique skill set and determination to her role as a Mortgage Broking Assistant. Her commitment to excellence and continuous improvement is evident in her work history and personal pursuits.

Work History:

Before joining Affordable Staff, Jeramae gained experience as a Customer Service Representative, demonstrating her adaptability and ability to excel in different roles. Since joining our team, she has shown remarkable growth in her understanding of the mortgage broking industry, despite its challenges, and her receptiveness to feedback has allowed her to thrive in her role.

Personal Details:

Jeramae is passionate about her faith and actively participates in church activities. She finds joy in reading Christian literature, volunteering at her church, and pursuing personal interests, such as reading novels, watching Korean dramas, and staying connected with friends and family through social media.

Personality and Traits:

Jeramae is known for her professionalism and attention to detail. She approaches her work with a data-driven mindset, ensuring that every task is completed with precision and accuracy. While she may be a little shy and reserved, her commitment to excellence shines through in her work. She embodies the traits of being thorough, careful, and highly detail-oriented.

Skills and Communication:

Jeramae possesses strong communication skills, both written and verbal, which have allowed her to effectively interact with colleagues and clients alike. Her ability to follow instructions and adapt quickly to existing systems and workflows is a testament to her dedication to her role. She is receptive to feedback and is always eager to enhance her industry knowledge.

Supervision and Organisation:

Jeramae is a well-organised professional who requires minimal supervision. She consistently demonstrates her ability to work independently while maintaining a high level of productivity. While she has shown great potential in her role, Jeramae is continually working on improving her consistency and accuracy, always ensuring that data inputs and client information are thoroughly reviewed.

Current Employment with Affordable Staff:

Jeramae has been a dedicated member of the Affordable Staff team since October 2022, where she has made significant contributions to our mortgage broking operations. Her commitment to excellence and adaptability have been instrumental in handling various tasks related to the mortgage broking space. Here is a list of tasks she has performed:

1. Client Communication and Follow-up:
   • Sending emails to clients for loan status updates and follow-ups.
   • Following up with the banks for application and loan tracking.
   • Sending pricing requests for leads/new clients.
2. Loan Processing and Documentation:
   • Ordering valuation upon broker’s instruction.
   • Closing deals in Trello for settled loans.
   • Adding contacts and updating client information on CRM.
3. Business Development and Lead Management:
   • Sending pricing requests for leads/new clients.

Jeramae’s journey with Affordable Staff has been marked by her commitment to growth and her unwavering dedication to her responsibilities as a Mortgage Broking Assistant. Her receptiveness to feedback, professionalism, and attention to detail make her an asset to any team. As she continues to develop her industry knowledge and refine her skills, Jeramae is undeniably suitable for any position as a Mortgage Broking Assistant and will undoubtedly contribute positively to any organisation she joins. We are proud to have her as a member of the Affordable Staff team and look forward to witnessing her continued success.