TEAM MEMBER READY FOR PLACEMENT

Ellizze holds a Bachelor of Science in Digital Media and Interactive Arts. She enjoys watching movies, listening to music, and creating both digital and traditional artworks. Her artistic background, combined with her communication and organisational abilities, enables her to approach administrative tasks with creativity, precision, and attention to detail. She is motivated, reliable, and capable of performing efficiently in fast-paced work environments, demonstrating the adaptability and diligence required in supporting clients within the Australian Real Estate industry.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training and Additional Tools Proficiency
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Ellizze and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience
Before joining Affordable Staff, she gained professional experience as a customer service representative at a call center for 1 year and 8 months, where she developed her communication, multitasking, and client-handling skills. She also completed an on-the-job training program at an advertising agency for 2 months, where she was exposed to design, media coordination, and administrative work. Her key skills and areas of expertise include:

• Managing customer interactions and maintaining client satisfaction
• Performing data entry and administrative support tasks
• Handling correspondence, scheduling, and documentation
• Demonstrating creativity and visual design knowledge
• Utilising digital tools for project coordination and organisation

She has been with Affordable Staff since October 2022 in the real estate space. Her responsibilities include:

• Social Media and Content Creation
  • Creating and scheduling weekly social media posts for mortgage updates, events, and holidays
  • Designing visuals and captions for Facebook and Instagram using Canva
  • Preparing and posting blogs on the company website, including writing, editing, and formatting
• Marketing and Campaign Coordination
  • Planning and organising marketing schedules for campaigns and monthly activities
  • Managing newsletters
  • Sending promotional text messages and announcements to clients and partner offices
• Design and Document Production
  • Designing marketing materials, including mentoring handbooks, annual reports, and calculators
  • Editing and formatting reports and documents such as loan and trail books, goal sheets, and campaign summaries
  • Preparing polished visuals and layouts for presentations and internal documents
• Administrative and Performance Tracking
  • Creating and maintaining marketing calendars and spreadsheets to track campaigns and reports
  • Compiling campaign performance summaries and analytics
  • Organising marketing files and ensuring materials are properly stored and updated

Learning Ability and Work Proficiency
She has a logical and critical mind, showing strong attention to detail and analytical thinking. She is a steady and consistent worker who grasps every opportunity to learn and expand her knowledge. She communicates clearly, both verbally and in writing, and actively listens to ensure understanding. She follows instructions with ease, adapts quickly to new systems and workflows, and requires minimal supervision. Her methodical and organised approach to work allows her to deliver accurate and timely results.

Interpersonal Skills and Personal Characteristics
Gentle and cheerful by nature, she maintains a positive attitude and a cooperative spirit when working with others. She is persevering, reliable, and devoted to her responsibilities, displaying both initiative and versatility. Her obliging and sociable personality helps her build rapport easily, while her professional conduct and enterprising mindset make her an asset to any team environment.

Suitability
Ellizze is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles, basic social media, and basic video editing.

Why Ellizze is Suitable for the Role
Her combination of creative background, administrative experience, and customer service exposure makes her a well-rounded and adaptable professional. Her ability to learn quickly, follow instructions, and work independently enables her to efficiently perform various real estate and administrative functions. With her strong communication skills, attention to detail, and organised work habits, she is well-prepared to provide consistent, high-quality support to clients in the Australian Real Estate industry.