PLACED WITH CLIENT

PERSONAL DETAILS

Name: Ellizze Marie Ongcoy

Date of BirthGenderMarital Status
24 October 1995FemaleSingle

Interview with Ellizze

SUITABLE ROLE/S

Ellizze is suitable for an administrative assistant role.

Education

Bachelor of Science in Digital Media and Interactive Arts

Experience

  • Customer Service Representative – 1 year and 8 months
  • On the Job Trainee – 2 months

Strengths

Ellizze is shy, quiet, and observant. She has over a year of work experience. She has a good command of the English language in both written and spoken form.

She was an intern graphic designer during her on-the-job training. She described her time as a trainee as one of her best learning experiences. She had experience creating and designing images for the company’s social media account and official website. She relished her experience here since she has always been interested in digital media.

Ellizze was also a customer service representative for one of the biggest call centers in the country. She was assigned to a telco account, handling concerns about customers’ Internet, cable, and phone services. She assisted customers with inquiries about their products and services. She assessed the customer’s eligibility for upgrades or additional services. She walked them through minor troubleshooting or scheduled technician visits.

Ellizze’s experiences in the workforce allowed her to be creative and at the same time a process-oriented person. She is organised, analytical, a multitasker, and a problem solver. She has an eye for detail and works well with a team. She would make a great addition to any team as an admin assistant.

Other Information

Ellizze loves watching movies as well as listening to music.

She indulges her love for arts by working on and honing her skills for both digital and traditional arts.

EMPLOYMENT HISTORY

Business name: Concentrix

Position: Customer Service Representative

Date of Employment: October 2019 – June 2021

Business name: To-Combine

Position: On the Job Trainee

Date of Employment: January 2019 – March 2019

Skill Set Summary

English Listening

English Composition