PLACED WITH CLIENT

PERSONAL DETAILS

Name: Kyne Patrick Gelongo

Date of BirthGenderMarital Status
24 December, 1994MaleSingle

Interview with Kyne

SUITABLE ROLE/S

Kyne is suitable for an administrative assistant role.

Education

Bachelor of Science in Information Technology

Experience

  • Customer Service Representative – 4 years & 3 months
  • Technical Support Representative – 1 year & 6 months

Strengths

Kyne is intelligent, energetic, and interactive. He has over 5 years of work experience in the call center industry. He has good written and verbal English communication skills.

Kyne has been with the call center industry in his previous jobs. He was with three different US-based telco accounts that provide phone, Internet, and cable services to their consumers. He catered to all his customers billing queries and general concerns. He assisted his customers in understanding their bills, changing mobile services, creating new accounts, and selling more mobile services. Lastly, he walked them through the step-by-step process of fixing their devices, modems, and cable boxes.

With his experiences in the call center industry, he has honed his multitasking, organisational, and time management abilities. Kyne is energetic and interactive. His enthusiastic nature would make him a great addition to any team as an admin assistant.

Other Information

Kyne is an active member of his church, where he plays the drums and the bass guitar every ministry. He also facilitates the live coverage of the ministry and takes pictures as part of the media ministry.

He likes playing different kinds of sports, but spends most of his time playing basketball. He also enjoys playing online games.

EMPLOYMENT HISTORY

Business Name: Transcom Worldwide

Position: Customer Service Representative

Date of Employment: May 2020 – June 2022

Business Name: Teletech

Position: Customer Service Representative

Date of Employment: February 2017 – May 2019

Business Name: Convergys

Position: Technical Support Representative

Date of Employment: April 2015 – October 2016

Skill Set Summary

English Listening

English Composition