PLACED WITH CLIENT
PERSONAL DETAILS
Name: Christine Chiu
Date of Birth | Gender | Marital Status |
---|---|---|
30 May, 1992 | Female | Single |
Interview with Christine
ABOUT CHRISTINE
Christine, known affectionately as Tin, brings a wealth of experience and a dedicated work ethic to every role she undertakes. She embarked on her professional journey by initially pursuing a degree in Management Accounting. However, her passion led her to pivot towards Tourism Management, where she successfully graduated. She has cultivated a diverse skill set throughout her career. Her tenure in various customer service roles has honed her communication and organisational abilities. Now, as an integral part of the Affordable Staff team, she continues to excel in her administrative responsibilities within the real estate domain.
Work History:
Before Affordable Staff, her journey in customer service commenced with a 4-month stint at a call center before she transitioned to a commercial airline, where she served as a customer service agent for over three years across two separate periods. Her dedication and proficiency led her to assume roles of increasing responsibility, culminating in nearly six years as a senior customer service agent at an international airport abroad.
Personal Details:
She finds solace in the comfort of her home, indulging in her interests in Korean dramas, music, and Netflix during her leisure time.
Personality and Traits:
Her demeanor is marked by a reserved yet confident disposition, which blossoms as familiarity grows. She exhibits analytical prowess and meticulous attention to detail, coupled with a natural inclination towards reliability.
Skills and Communication:
She possesses strong written and verbal communication skills, a testament to her extensive customer-facing experience. Her ability to follow instructions diligently, coupled with a knack for organisation, underscores her effectiveness in administrative tasks.
Supervision and Organisation:
Requiring minimal supervision, she navigates tasks with precision and efficiency. Her highly organised nature ensures that responsibilities are fulfilled with meticulous care and attention.
Current Employment with Affordable Staff:
As a valued member of the Affordable Staff team since January 2023, she plays a pivotal role in our real estate operations. Her responsibilities encompass a range of crucial tasks, including tenant management, financial administration, and property advertising. Her meticulous approach and organisational acumen ensure that every task is executed with precision and efficiency, contributing significantly to the smooth functioning of our operations. Her tasks include:
- Tenant Management:
- Processing tenant applications
- Entering new tenancy data into the database
- Drafting lease agreements and managing renewals
- Financial Administration:
- Drafting bond variations and scheduling bond invoicing
- Assigning invoices to property managers
- Locating and receipting payments in the CRM
- Property Advertising and Reservation Management:
- Updating advertised properties on the website
- Processing Airbnb reservations and invoices
- Managing short-stay invoicing
Christine is an adept communicator with over 8 years of diverse work experience. Her extensive customer service background has honed her problem-solving, crisis management, and multitasking skills. With a strong command of English, both written and verbal, her adaptability and organisational prowess make her an excellent fit for any administrative assistant role.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Tourism Major in Travel and Cruise Management
Level: Graduate
Degree: Bachelor of Science in Management Accounting
Level: Completed 1 semester
EMPLOYMENT HISTORY
Business Name: Affordable Staff
Position: Real Estate Virtual Assistant
Date of Employment: January 2023 – Present
Business Name: Hamad International Airport
Position: Customer Service Agent | Senior Customer Service Agent
Date of Employment: September 2017 – October 2022
Business Name: Jethandler Asia Services, Inc.
Position: Customer Service Agent
Date of Employment: March 2017 – August 2017
Business Name: PAL Express
Position: Customer Service Agent
Date of Employment: November 2013 – July 2016
Business Name: Transcom Worldwide
Position: Customer Service Representative
Date of Employment: July 2013 – November 2013
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK