PLACED WITH CLIENT

Ariane is a dedicated Mortgage Broking Admin Assistant at Affordable Staff, where she has been contributing significantly since March 2023. Holding a Bachelor of Science in Agricultural Engineering, she seamlessly transitioned into the mortgage broking sector, bringing a unique perspective and a robust analytical approach to her role.

Work History:

Before Affordable Staff, she developed her technical and customer service skills as a technical support representative for five months and honed her professional abilities during a three-month internship. Her diverse experiences have equipped her well for the dynamic and detail-oriented nature of mortgage broking

Personal Details:

She enjoys reading, watching movies, and engaging in home chores. Her artistic side is expressed through creating charcoal portraits, a venture through which she also earns extra income.

Personality and Traits:

While initially shy and reserved, she is known for her friendly and bubbly personality once she becomes more familiar with her surroundings. She is proactive, data-driven, and highly detail-oriented, traits that greatly enhance her professional effectiveness.

Skills and Communication:

She excels in both written and verbal communication, enabling her to handle documentation and client interactions efficiently. Her ability to follow instructions meticulously and adapt quickly to new systems underscores her operational competence.

Supervision and Organisation:

Ariane demonstrates a strong willingness to learn and quickly adapts to new systems and processes with support. Her high level of organisation enables her to manage her responsibilities effectively. She has shown remarkable adaptability, stepping in as a temporary replacement and covering various tasks adeptly.

Current Employment with Affordable Staff:

Ariane joined Affordable Staff in March 2023, operating within the mortgage broking sector. As a Mortgage Broking Admin Assistant, she efficiently handles a variety of critical tasks that support the mortgage broking process. Her tasks include:

1. Document Management and Client Communication:
   • Sending documents for clients to sign.
   • Sorting, editing, and filing documents.
   • Creating new leads in the broker engine, sending credit guides, and creating new opportunities.
2. Application Processing and Compliance:
   • Using servicing calculators and CRM for data entry.
   • Requesting rate review and pricing discounts, offering opportunities to refinance and save.
   • Handling the customer database to store information on old and prospective clients.
3. Valuation and Research Tasks:
   • Ordering valuations and downloading property profile reports.
   • Performing research and utilising ApplyOnline to optimise the mortgage broking process.

She has proven to be a valuable asset to Affordable Staff, demonstrating a strong commitment to learning and improving. She is compliant with company policies and maintains a positive attitude, making her an exemplary team member. Her potential in mortgage broking continues to grow as she gains further exposure to the field, promising even greater contributions to our team and clients.