PLACED WITH CLIENT
PERSONAL DETAILS
Name: Karla Virgo Mallorca
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 30 August, 1992 | Female | Single |
Interview with Karla
SUITABLE ROLE/S
Karla is suitable for an administrative assistant role.
Education
- Bachelor of Science in Business Administration Major in Financial Management
- Bachelor of Science in Information Technology (Completed 1.5 years)
Experience
- Customer Service Representative – 6 years
- Student Assistant – 1 year and 10 months
- Sales Clerk – 10 months
- On the Job Trainee – 4 months
Strengths
Karla is generally known to be quiet and reserved though others say she is friendly. She has over 8 years of work experience in various industries. She has a good command of the English language in written and spoken forms.
She has assumed many roles during her lengthy employment history but all of them come down to customer service and sales. She worked in the sales industry as a clerk. She sold apparel and other merchandise. She entertained customers and assisted them with what they needed or were looking for.
She then took the customer service representative role and worked for some of the major call centers in the city. She worked for numerous accounts and handled various customers with varying concerns.
Karla’s work experience honed her listening and communications skills. It made her analytical, organised, and a better team player. She is also a multitasker and a problem solver who has a keen eye for detail. She would make a good addition to any team as an admin assistant.
Other Information
Karla is a dog lover and likes to tend to and play with her dogs. She is also a movie fanatic and spends part of her time watching her favorite shows.
When time permits, she goes traveling or hangs out with her friends.
EMPLOYMENT HISTORY
Business name: Transcom
Position: Customer Service Representative
Date of Employment: April 2022 – July 2022
Business name: Teleperformance
Position: Customer Service Representative
Date of Employment: March 2017 – March 2022
Business name: Convergys
Position: Customer Service Representative
Date of Employment: May 2016 – February 2017
Business name: San Carlos Solar Energy Inc
Position: On the Job Trainee
Date of Employment: June 2015 – October 2015
Business name: Tañon College
Position: Student Assistant
Date of Employment: June 2012 – April 2014
Business name: J&C Lucky 99 Store
Position: Sales Clerk
Date of Employment: March 2012 – May 2012
Business name: Gaisano
Position: Sales Clerk
Date of Employment: June 2011 – November 2011 | December 2012 – March 2012
Skill Set Summary
English Listening
English Composition
DISC
VAK
