PLACED WITH CLIENT

PERSONAL DETAILS

Name: Lyanni May Ambal

Date of BirthGenderMarital Status
28 May, 1999FemaleSingle

Interview with Lyanni May

ABOUT LYANNI

Lyanni, a valued member of Affordable Staff, brings her educational background and professional journey to her role as a Mortgage Broking Assistant. With her creativity, attention to detail, and determination, Lyanni is committed to making meaningful contributions to our organisation.

Professional Background:

Lyanni’s educational journey culminated in a Bachelor of Science degree in Business Administration with a Major in Marketing Management. Her professional experience includes a three-month tenure as a Customer Service Representative, followed by her current role at Affordable Staff from June 2023.

Skills and Interests:

Lyanni’s academic foundation is complemented by her personal interests, including reading books, playing video games, and watching movies and documentaries.

Interpersonal Skills:

Lyanni’s initial shyness and reserved demeanour are a reflection of her thoughtful and introspective nature.

Personality Traits:

Lyanni’s creative disposition is evident in her approach to tasks, while her attention to detail underscores her commitment to precision.

Communication Skills:

Lyanni’s proficiency in both written and verbal communication allows her to effectively convey her ideas. While she may need some time to absorb new processes, her willingness to learn is a valuable asset.

Work Supervision:

Lyanni thrives with minimal supervision, reflecting her independent and dedicated work ethic.

Organisation:

Lyanni’s organisational skills ensure tasks are managed effectively, contributing to a seamless workflow.

Areas of Opportunity:

Lyanni’s steady progress and willingness to learn are commendable. She has embraced feedback and improved her communication skills, showcasing her determination. While she may have started slowly, her perseverance is evident.

Suitability:

Given her skills and personality traits, Lyanni is highly suitable for various roles, particularly as a Mortgage Broking Assistant.

Additional Trainer Feedback:

Lyanni’s compliance with policies, positive attitude, and determination are notable. Despite a slower start in the Mortgage Broking role, Lyanni’s steady progress underscores her willingness to learn and improve. While she acknowledges room for growth in areas like efficiency and communication, her commitment and practice will undoubtedly contribute to her success in the industry.

Additional Behavioral Traits:

Lyanni’s reliability underscores her dedication to consistent performance and contribution.

Affordable Staff is honored to have Lyanni as part of our team. We are confident that her creativity, attention to detail, and determination will continue to contribute significantly to our ongoing success.

Current Employment with Affordable Staff:

Lyanni has been a part of Affordable staff for 2 months and has worked with a mortgage broker for 2 weeks on top of training for 1 week before temporarily replacing someone on their tasks. Her tasks included calling banks, submitting pricing requests, data entry for CRM and other project management software, answering and sending emails to request supporting documents, then submitting these documents to the banks, and assisting in completing applications through ApplyOnline.

EMPLOYMENT HISTORY

Business name: Panasiatic

Position: Customer Service Representative

Date of Employment: March 2023 – May 2023

SKILL SET SUMMARY

English Listening

English Composition