PLACED WITH CLIENT

John Mathew is a valued member of our team here. He brings with him a unique blend of skills and experiences that enrich our talent pool. As an existing employee, he has continually demonstrated his dedication and capability, making significant contributions to the property management space since November 2023. We are excited to have him on board as we continue to provide top-notch administrative support to our clients.

Work History:
His journey in the professional world reflects his versatility and adaptability. From his initial experiences as a trainee in the hospitality and real estate sectors to his tenure as a customer service representative in a call center and his extensive service as part of a pizzeria’s service crew, he has honed a wide range of skills that enrich our team dynamics. His current role as a property management administrative assistant is a testament to his ability to seamlessly transition into diverse work environments and excel in his responsibilities.

Personal Details:
He holds a Bachelor of Science in Business Administration with a major in Marketing Management. He finds fulfillment in his personal interests such as video games, watching movies and literature, particularly short stories.

Personality and Traits:
He embodies professionalism and maturity in his interactions, reflecting a demeanor characterised by technical proficiency and unwavering attention to detail. His calm and composed nature underscores his commitment to delivering high-quality work. As the eldest child in his family, he assumes a supportive role, assisting his youngest sibling in achieving their educational aspirations.

Skills and Communication:
With a background in customer service and administration, he possesses strong verbal and written communication skills, enabling him to articulate his thoughts articulately in English. He approaches tasks with precision and diligence, leveraging his organisational prowess to effectively manage responsibilities. While he may require support when assimilating new systems and processes, his dedication and willingness to learn make him a valuable asset to any administrative role.

Supervision and Organisation:
His meticulous nature is evident in his approach to work, as he consistently demonstrates a high level of organisation and attention to detail. While he may initially require guidance when navigating unfamiliar tasks, his careful and thorough approach ensures that he completes assignments with precision and accuracy.

Current Employment with Affordable Staff:

John Mathew has been with Affordable Staff since November 2023 in the property management space, performing tasks which include:

1. Invoice Processing and Documentation Management:
   • Processing water, city council, maintenance, strata, and other invoices with precision and efficiency.
   • Maintaining organised documentation by saving important files under relevant categories such as tenant, property, or owner cards.
2. Lease Renewals and Tenant Communication:
   • Overseeing the seamless renewal process for existing tenants.
   • Ensuring timely follow-up on lease renewals, maintaining clear communication channels with tenants throughout the process.
3. Property Management and Tenant Relations:
   • Creating entry notices for various purposes such as maintenance requests, inspections, and property valuations.
   • Updating vacate dates, processing break leases, and sending final communications to vacating tenants.
4. Administrative Support and Documentation Handling:
   • Creating new owner, tenant, and creditor profiles.
   • Handling document filing, including signed leases and application overviews.

John Mathew is an invaluable member of our team at Affordable Staff, possessing a diverse skill set, exemplary work ethic, and a commitment to excellence. With his strong interpersonal skills, technical proficiency, and meticulous approach to tasks, he is well-suited to excel in any general administrative position. We are proud to have him as part of our team and look forward to witnessing his continued growth and contributions to our organisation.