PLACED WITH CLIENT
PERSONAL DETAILS
Name: Dante Claro Jr.
Date of Birth | Gender | Marital Status |
---|---|---|
11 October, 1995 | Male | Married |
Interview with Dante
ABOUT DANTE
Dante is a valuable addition to the Affordable Staff team, bringing a unique blend of skills and a determined mindset to the workforce. Dante’s journey is poised for success, thanks to his extensive experience, comprehensive training, and unwavering commitment.
Professional Background:
Dante holds a Bachelor of Science degree in Hospitality Management and has completed two years of study in Information Technology. His work history includes over five years total in the call center industry, holding various roles such as Customer Service Representative, Subject Matter Expert, and Workforce Analyst. This background equips him with a solid foundation in customer service and administrative tasks.
Skills and Interests:
Dante’s skill set is a testament to his commitment to professional growth. His training at Affordable Staff has honed his abilities in general administrative tasks, with a potential for client-facing roles. Outside of work, Dante enjoys playing musical instruments, indulging in Netflix, and diving into the world of video games. His multifaceted interests reflect his well-rounded personality.
Interpersonal Skills:
Dante is a true team player, emphasising results and demonstrating exceptional attention to detail. He exhibits a high degree of autonomy, confidently navigating tasks and workflows. His proactive nature allows him to contribute effectively to the team dynamic.
Personality Traits:
Dante’s results-oriented mindset is complemented by his unwavering attention to detail. He approaches tasks with a high degree of precision, ensuring quality in every endeavor.
Communication Skills:
With good written and verbal communication skills, Dante is well-equipped to handle customer calls and engage effectively with colleagues. His confident demeanor instills trust and competence in his interactions.
Work Supervision:
Dante’s autonomy shines through as he consistently takes initiative and operates as a self-starter. His proactive approach to tasks ensures that objectives are met efficiently.
Organisation:
In his work, Dante exhibits a high degree of organisation, keeping processes streamlined and efficient.
Areas of Opportunity:
While Dante’s autonomous nature is commendable, he occasionally tends to overanalyse situations before seeking clarification. Continued growth in this area will further enhance his performance.
Suitability:
Dante is exceptionally well-suited to general administrative positions, including roles that involve client interaction. His training and skill set position him as a valuable asset in these capacities.
Additional Trainer Feedback:
Dante’s determination and kindness are standout qualities, ensuring that he remains focused and well-prepared to achieve his goals. While he possesses strong communication skills, there is room for improvement in grammar. In his previous role as a workforce analyst, Dante excelled in updating reports, creating schedules, and monitoring essential business metrics.
Additional Behavioral Traits:
Dante is proactive in his approach, a characteristic that greatly contributes to his effectiveness in the workplace.
Dante is a rising professional with a promising future. His dedication to self-improvement, combined with his skills and experiences, make him a valuable addition to any team. As he continues to develop his abilities, Dante is sure to excel in the world of general administration and client interactions. We are proud to have him as a part of the Affordable Staff family, and we look forward to witnessing his continued growth and success.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Hospitality Management
Level: Graduate
Degree: Bachelor of Science in Information Technology
Level: Completed 2 years
EMPLOYMENT HISTORY
Business Name: Focus Direct, Inc.
Position: Customer Service Representative | Subject Matter Expert | Workforce Analyst
Date of Employment: May 2019 – August 2023
Business Name: Panasiatic Solutions
Position: Customer Service Representative
Date of Employment: July 2018 – May 2019
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK