PLACED WITH CLIENT
PERSONAL DETAILS
Name: Christian Marcelino
Date of Birth | Gender | Marital Status |
---|---|---|
20 October, 1997 | Male | Single |
Interview with Christian
ABOUT CHRISTIAN
We are pleased to introduce Christian as the newest addition to our team at Affordable Staff. With a keen eye for detail and exceptional communication skills, he is well-equipped to excel in any administrative role, including those involving client calls.
Professional Background:
He brings with him valuable experience from his previous role as a customer service representative at a call center, where he honed his communication skills and customer-centric approach. His background in Electronics Engineering provides a solid foundation for problem-solving and analytical thinking.
Skills and Interests:
His diverse skill set extends beyond his technical qualifications. He is proficient in both written and verbal communication, making him confident in handling customer calls. Additionally, his attention to detail and ability to follow instructions ensure accuracy and efficiency in his work.
Outside of the professional realm, he enjoys staying active by going to the gym and playing professional volleyball. He also has a passion for music, particularly Filipino rap, and enjoys spending time listening to music and playing Mobile Legends in his free time.
Interpersonal Skills:
He is known for his friendly demeanor and team-player attitude. He easily builds rapport with colleagues and is receptive to feedback, making him a valuable asset to any team.
Personality Traits:
Analytical by nature, he approaches tasks with meticulous attention to detail. His exceptional organisational skills and reliability make him a trusted team member who can be counted on to deliver results.
Communication Skills:
With good written and verbal communication skills, he is well-equipped to handle customer calls with confidence. He adapts quickly to existing systems and workflows, ensuring smooth communication and efficient problem-solving.
Work Supervision:
As a highly autonomous individual, Christian is a self-starter who requires minimal supervision. He is capable of managing his workload effectively and prioritising tasks to meet deadlines.
Organisation:
His high level of organisation is evident in his work approach. He maintains meticulous records and keeps tasks organised, allowing for efficient workflow and timely completion of projects.
Areas of Opportunity:
While he demonstrates strong skills across various areas, he recognises the importance of seeking clarification when encountering uncertainties or confusion in his tasks. Asking questions when needed will further enhance his performance and growth within the organisation.
Suitability:
His combination of technical expertise, communication skills, and organisational abilities make him highly suitable for any general administrative position that may involve client calls. His adaptability and willingness to learn ensure that he can thrive in dynamic work environments.
Additional Trainer Feedback:
He has demonstrated an ability to easily integrate with his colleagues and shows a willingness to learn and grow. He is receptive to feedback and continuously seeks opportunities for improvement.
Additional Behavioral Traits:
Reliable and dependable, he consistently delivers high-quality work and can be relied upon to fulfill his responsibilities effectively.
Christian is a valuable addition to the Affordable Staff team, bringing with him a unique blend of technical knowledge, communication skills, and interpersonal abilities. With his strong work ethic and passion for excellence, he is well-positioned to contribute positively to the success of our organisation.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Electronics Engineering
Level: Graduate
EMPLOYMENT HISTORY
Business Name: Concentrix
Position: Customer Service Representative
Date of Employment: June 2021 – September 2021
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK