PLACED WITH CLIENT

Christian  is a dedicated and ambitious individual with a background in Information Technology, having completed three years of study towards his Bachelor of Science in this field. Outside of his professional endeavors, Christian is an avid reader of self-help books, enjoys playing the guitar, and has a knack for video editing. His personal interests include listening to music and immersing himself in various literary worlds. Christian’s diverse hobbies and interests reflect his curiosity and passion for continuous self-improvement, making him a well-rounded individual both in and out of the workplace.

Onboarding Training and Assessment

At AffordableStaff, we prioritise comprehensive training to ensure our team members are well-prepared to meet the unique demands of their roles, especially when working with Australian clients. His onboarding experience began with a thorough introduction to general administrative tasks, with a particular emphasis on understanding Australian business practices and cultural nuances. This foundation is critical for providing effective support in a professional environment.

Christian then advanced to a specialised Mortgage Broker (MB) Assessment phase, a two-week intensive course that deepened his expertise in the mortgage broking process. During this period, he was immersed in document processing, where he learned the intricacies of handling various documents critical to loan applications. His training also included mastering naming conventions and editing standards, all of which were assessed through quizzes and hands-on tasks. He became proficient in using essential tools like CRM systems, managing data entry, and overseeing loan application processes. Additionally, his communication skills were honed through grammar checks, situational chats, and lender call simulations. By the end of his training, Christian had not only met but exceeded the high standards required for mortgage-related tasks.

Affordable Staff Tools Training

Christian’s journey through Affordable Staff’s training program equipped him with a strong command of the essential tools necessary for daily operations. He became proficient in using LastPass for secure password management, Outlook for efficient email and calendar organisation, TechSmith for capturing and recording, Hubstaff for accurate time tracking, Zoom and Teams for seamless virtual communication, OneDrive for reliable file management, and Trello for effective project management.

In addition to these tools, Christian received specialised training through the Mortgage Broking Foundations course. This included in-depth practice with Nexus CRM and BrokerEngine, where he developed expertise through repetitive use and scenario-based training. Christian’s training also covered Introduction to Mortgage Broking, Document Processing Basics, Advanced Document Editing, Broker/VA Communication, and ApplyOnline. This comprehensive approach ensured that Christian is not only knowledgeable but also highly proficient in using these tools, making him a valuable asset in mortgage broking support roles.

Additional Tools Proficiency

Prior to joining Affordable Staff, Christian had already demonstrated proficiency with a range of industry-specific tools, including PropertyMe, VCAT, Inspection Express, VaultRE, and RPData. His familiarity with these tools has further enhanced his capability to excel in real estate, property management, and general administrative roles.

Additional Skills and Notable Experience

Christian brings with him a unique set of skills from his previous role as a community manager for a non-fungible token guild. In this role, he moderated chat rooms, managed Discord servers, and engaged with communities involved in digital asset transactions. His experience in handling people within specific guilds and recording their performance in various tasks showcases his ability to manage digital communities effectively.

Learning Ability and Work Proficiency

He has demonstrated a strong ability to learn and adapt quickly to new processes. He tends to raise questions and engage in discussions to ensure a thorough understanding of his tasks. While he may need a little time to fully absorb new processes, He is a serious and cautious worker who strives for accuracy in his outputs. His written communication is particularly strong, and he is assertive when needed. He requires minimal supervision, is highly organised, and has shown a natural aptitude for understanding complex systems and workflows. Though still developing his verbal communication skills, Christian has the potential to become even more effective with continued practice and exposure.

Interpersonal Skills and Personal Characteristics

He is a spirited and enterprising individual with a steady and reliable approach to his work. He is talented and takes a keen interest in his tasks, demonstrating both initiative and a strong capacity for organisation. Christian is friendly and cooperative, making him a valuable team player. His ambition drives him to continuously improve, and he is always ready to take on new responsibilities. As a serious and cautious worker, Christian asks the right questions to ensure he fully understands his tasks, reflecting his commitment to delivering high-quality work.

Suitability

Christian is well-suited for general real estate, property management, and administrative roles, as well as basic social media management.

Why Christian is Suitable for the Role

Christian is a promising addition to any team, bringing with him a blend of technical expertise, a strong work ethic, and a willingness to learn. His comprehensive training, coupled with his natural curiosity and determination, makes him particularly well-suited for roles in the Australian Real Estate space. His ability to quickly grasp new concepts, combined with his steady and reliable nature, ensures that he will excel in supporting clients with their administrative needs. While still developing his verbal communication skills, his strong written communication and organisational abilities make him an ideal candidate for roles requiring precision and attention to detail. His background in IT and community management further enhances his versatility, making Christian a valuable asset to any team he joins.