PLACED WITH CLIENT

Samantha is a creative and detail-oriented individual with a Bachelor of Science in Information Technology. She enjoys immersing herself in activities like reading books, listening to music, and watching anime. Her hobbies include browsing Pinterest for design inspirations, exploring tutorials on TikTok, collecting K-pop merchandise, and organising her space—a reflection of her meticulous nature. Samantha’s dedication to continuous learning and her entrepreneurial spirit shine through her printing service business, where she has been the sole proprietor and graphic designer for four years.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Samantha is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Samantha’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Samantha with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Samantha to apply the learnings immediately. Samantha is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Samantha and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Samantha is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Samantha was identified as proficient with the following tools and software:
Advanced: Adobe Photoshop, Canva, Adobe Lightroom, Snapseed
Practical Experience: CorelDraw, Filmora, CapCut
Limited Application: Blender

Additional Skills and Notable Experience

Samantha’s four years as a senior layout artist for her school publication showcase her creativity and ability to meet deadlines. Additionally, her internship at the city’s civil registrar’s office provided her with exposure to administrative processes. These experiences, combined with her entrepreneurial background, have developed her problem-solving skills and adaptability.

Samantha has been working with Affordable Staff since May 2024 within the real estate space where she assisted her client with the below tasks:

Marketing and Proposal Development

• Creating tailored marketing proposals.
• Designing customisable templates for residential property proposals.
• Reviewing and refining content to align with client expectations.
• Ensuring all proposals adhere to branding and market trends.

Content Creation and Social Media Management

• Designing marketing materials using Canva for digital and print purposes.
• Managing access and permissions for social media accounts.
• Coordinating with clients to align on social media content and campaigns.
• Scheduling and monitoring posts across platforms to maintain engagement.

Administrative Coordination

• Communicating regularly with team members and stakeholders for updates.
• Drafting and handling press releases to ensure timely distribution.
• Organising task workflows to maintain efficiency and meet deadlines.
• Documenting feedback and implementing changes for continuous improvement.

Learning Ability and Work Proficiency

Samantha is a steady worker who thrives with hands-on practice. While she may take time to familiarise herself with new systems and processes, she consistently demonstrates eagerness to learn and improve. Her good verbal and written communication skills, coupled with her organised and diligent nature, make her well-suited for the role. Samantha works best when given clear instructions and initial support, after which she can operate independently.

Interpersonal Skills and Personal Characteristics

Samantha’s friendly demeanor and refined organisational skills make her a pleasure to work with. She is responsible, punctual, and gentle, with a professional yet approachable attitude. While she may initially seem reserved, her willingness to cooperate and adapt shines through in her work. Samantha’s patience and ability to take initiative reflect her dedication to delivering quality results. She describes herself as someone who prefers structure and enjoys keeping things in order, further highlighting her methodical approach to tasks.

Suitability

Samantha is greatly suitable for any general administrative position. She is also adept at basic social media and video editing tasks.

Why Samantha is Suitable for the Role

Samantha’s well-rounded training, entrepreneurial experience, and creative background make her a standout candidate for general administrative roles. Her proficiency with tools, eagerness to learn, and strong organisational skills equip her to handle the demands of her clients. Her professional demeanor, adaptability, and dedication to excellence ensure she will be a valuable asset to any team.