PLACED WITH CLIENT

PERSONAL DETAILS

Name: Julie Ann Bermejo

Date of BirthGenderMarital Status
21 July, 2000FemaleSingle

Interview with Julie

ABOUT JULIE

Julie is a dedicated and enthusiastic new employee at Affordable Staff. With a background in Mathematics and diverse work experience, she brings a strong foundation and a passion for learning to her role.

Professional Background:

She holds a Bachelor of Science Major in Mathematics. She has extensive experience as an English and Mathematics tutor for over five years, a leads generator for one month at a credit card account, and as an advisor II in customer service for nine months at a call center. Her varied roles have honed her critical thinking, problem-solving, and customer service skills.

Skills and Interests:

She enjoys drawing, Netflix, video games, and listening to music. She is passionate about adventures, taking care of children, and photography. A home buddy at heart, she loves watching series and immersing herself in creative activities.

Interpersonal Skills:

She is known for her bubbly personality. She is optimistic, loves to learn, and always maintains a positive outlook, which helps her stay productive and open to new experiences.

Personality Traits:

She is results-oriented and highly detail-oriented. She takes great care in ensuring accuracy and thoroughness in her tasks. While she has a tendency to reason things out and may misinterpret instructions at times, she shows professionalism by owning up to her mistakes and learning from them.

Communication Skills:

She has good verbal communication skills and is confident in handling customer calls. While her written communication skills are fair, she occasionally needs to polish her grammar and presentation. Despite this, she can clearly express her thoughts in English, which is a testament to her strong communication foundation.

Work Supervision:

She is a self-starter who adapts quickly to existing systems and workflows. She requires minimal supervision and is highly autonomous in her work approach.

Organisation:

She is highly organised, managing her tasks efficiently and effectively. Her meticulous nature ensures that she stays on top of her responsibilities.

Areas of Opportunity:

She is conscientious and smart, showing great potential in her tasks. However, she sometimes misinterprets instructions and reasons things out. Despite this, her professionalism shines through as she learns from her mistakes and strives for continuous improvement.

Suitability:

Julie is greatly suitable for any general administrative position, especially those that may include client calls. Her background, skills, and personality traits make her a valuable asset in roles that require precision and customer interaction.

Additional Trainer Feedback:

She describes herself as optimistic and loves to learn. She is an aspiring educator and always maintains positive thoughts, which enhances her productivity and learning. Her experiences in education and customer service have developed her critical thinking and communication skills.

Additional Behavioral Traits:

She is careful and thorough in her work. Her attention to detail and commitment to accuracy ensure high-quality outputs.

Julie is a valuable addition to the Affordable Staff team. Her background in Mathematics, diverse work experience, and positive attitude make her a strong candidate for general administrative roles. With her skills, enthusiasm, and dedication to continuous learning, she is poised to make significant contributions to any team she joins.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science Major in Mathematics

Level: Graduate

EMPLOYMENT HISTORY

Business Name: Concentrix

Position: Advisor II – Customer Service Representative

Date of Employment: July 2023 – April 2024

Position: English and Mathematics Tutor

Date of Employment: June 2018 – July 2023

Business Name: MSC BPO

Position: Leads Generator

Date of Employment: May 2023 – June 2023

SKILL SET SUMMARY

English Listening

English Composition