Team Member Ready for Placement

Angelika, a graduate of Bachelor of Arts in English with Specialisation in Communications, is a versatile and talented individual who enjoys reading books, listening to music, and playing musical instruments like the drums. In her leisure time, she engages with Netflix, plays video games, and spends quality time with friends. Angelika’s vibrant personality and varied interests reflect her adaptability and creativity, making her an excellent fit for dynamic roles in real estate and administration.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Angelika is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Angelika’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Angelika with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Angelika to apply the learnings immediately. Angelika is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Angelika and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Angelika is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Angelika brings over five years of experience in customer service, client support, and ESL teaching. Her roles have refined her communication, problem-solving, and interpersonal skills, enabling her to interact effectively with clients and team members.

Angelika has been working with Affordable Staff since July 2024 within the real estate space where she assisted her client with the below tasks:

Property Management Tasks

• Processing and clearing property-related enquiries from the VaultRE dashboard.
• Responding to open home email enquiries by providing necessary details to potential tenants.
• Communicating with landlords and tenants via email for updates and notifications.

Advertising and Marketing

• Drafting property advertisements, including descriptions, features, and pricing.
• Managing open house listings by reviewing and responding to email enquiries.

Financial and Invoice Management

• Allocating charges such as strata fees, water bills, and council rates to appropriate accounts or tenants.
• Processing invoices from various sources and ensuring accurate financial record-keeping.

Learning Ability and Work Proficiency

Angelika has an analytical and rational mind, thriving with hands-on practice and structured guidance. While she requires initial support when learning new systems, she adapts quickly and delivers consistent results. Her well-organised and methodical approach to tasks, coupled with her strong written and verbal communication skills, ensures she performs effectively in fast-paced environments.

Interpersonal Skills and Personal Characteristics

Angelika is a composed, pleasant, and sociable individual who builds strong connections with her peers and clients. She is enthusiastic, confident, and always willing to take on new responsibilities. Angelika’s methodical and systematic approach to work reflects her keen interest and dedication. Her humility, friendliness, and professionalism make her a reliable and easy-going team player. Her ability to organise and communicate eloquently further strengthens her role as an effective collaborator.

Suitability

Angelika is greatly suitable for any general administrative position. She is also well-suited for voice roles and basic social media tasks.

Why Angelika is Suitable for the Role

Angelika’s combination of education, training, and professional experience makes her an exceptional candidate for administrative roles. Her well-rounded personality, strong communication skills, and ability to adapt to new challenges position her as a valuable team member. With her enthusiasm, reliability, and dedication to continuous improvement, Angelika is poised to excel and make meaningful contributions to her future team.