PLACED WITH CLIENT

Meet Judy, a new and highly skilled addition to the team. She holds a Bachelor of Science in Computer Science and enjoys a variety of leisure activities such as going to the beach, watching Netflix, and playing video games. Judy’s multifaceted interests and strong educational background form a solid foundation for her professional journey.

Onboarding Training and Assessment

At AffordableStaff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

AffordableStaff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Judy is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Judy’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Judy with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

AffordableStaff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Judy to apply the learnings immediately. Judy is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

This comprehensive approach ensures Judy is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Judy was identified as proficient with the following tools and software:

• Practical Application: Adobe Photoshop, Canva, CapCut
• Limited Experience: Adobe Lightroom, VSCO

Additional Skills and Notable Experience

Judy’s extensive work history includes roles as an encoder and secretary at a merchandising company for 1 year and 9 months, an intern at a transportation agency for a month, a customer service representative at a call center for 1 year and 5 months, a freelance captioner for 1 year and 10 months, a legal virtual transcriptionist for 7 months, and a business processing associate, legal virtual transcriptionist, and quality control specialist at an outsourcing company for 7 years and 9 months. These roles have significantly developed her communication and problem-solving skills.

Judy has experience with database cleanup using the REX system. Her attention to detail and organisational skills helped identify and fix inconsistencies, enhancing our data accuracy and management processes.

Learning Ability and Work Proficiency

Judy is a steady worker who shows continuous progress in her tasks. She is a diligent and conscientious professional with good determination and perseverance. Judy is an active listener and has strong verbal and written communication skills. She follows instructions with ease, although she may need a little time to absorb new processes initially. Once familiar with the tasks, Judy works autonomously and requires minimal supervision. Her organisational skills are exceptional, and she is well-equipped to handle her responsibilities effectively.

Interpersonal Skills and Personal Characteristics

Judy is a calm and gentle individual with a mature and pleasant demeanor. She is diligent, reliable, and enterprising, always ready to accept responsibility. Her versatile mental capacity and efficient professional ability make her a capable team member. Judy is earnest in her work and orderly in her approach, cooperating well with others in a friendly and modest manner. Her thoughtful, well-behaved, and responsible nature, combined with her good communication skills, ensures she is an active listener and clear communicator, fostering a positive and collaborative work environment.

Suitability

Judy is greatly suitable for any general real estate, property management, or general administrative position, including voice roles and basic social media tasks.

Why Judy is Suitable for the Role

Judy’s comprehensive training, diverse tool proficiency, and extensive work experience make her an ideal candidate for an admin team member role in the Australian real estate space. Her ability to learn quickly, excellent communication skills, and strong organisational capabilities ensure she can handle her responsibilities with minimal supervision. Judy’s interpersonal skills and pleasant personality further enhance her suitability, making her a valuable asset to any team.