Team Member Ready for Placement
PERSONAL DETAILS
Name: Theresa Trayco
Date of Birth | Gender | Marital Status |
---|---|---|
5 February, 2001 | Female | Single |
Interview with Theresa
ABOUT THERESA
Theresa is a dedicated and organised professional who has just completed her initial training at Affordable Staff. She holds a Bachelor of Arts, majoring in English Language, and is passionate about engaging with friends on social media, watching movies, western series, and Netflix. In her free time, Theresa enjoys singing, cooking, and reading. Her love for communication and language has fueled her interest in administrative tasks, where she consistently demonstrates her sharp attention to detail.
Onboarding Training and Assessment
Theresa’s onboarding training at Affordable Staff has equipped her with the necessary skills to excel in the Australian real estate industry. Her training included an introduction to the fundamentals of real estate in Australia, where she watched educational videos and read articles to familiarise herself with industry-specific processes.
Through practical exercises, such as processing property management tasks, managing invoices, and handling lease agreements and routine inspections, Theresa gained hands-on experience that has refined her organisational skills and attention to detail, which are essential for maintaining accurate records and managing properties effectively.
Affordable Staff Tools Training
Theresa has developed proficiency in essential software tools necessary for administrative work. She trained on LastPass for password management, Outlook for email and calendar organisation, TechSmith for visual content capture, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Theresa also received an introduction to real estate-specific tools such as Property Tree, Property Me, Console, and DocuSign, ensuring she is well-prepared to manage a variety of real estate tasks with ease. Her training combined theoretical learning with practical application, helping her immediately integrate these tools into her workflow.
Additional Skills and Notable Experience
Theresa brings valuable experience from her previous role as a customer service representative for a year. This experience honed her communication and problem-solving skills, providing her with the ability to engage with clients effectively and address their needs with professionalism and care.
Learning Ability and Work Proficiency
Theresa is a quick learner who adapts smoothly to existing systems and workflows. With her analytical and rational mind, she demonstrates consistent progress in her work. While she may take time to fully master tasks she hasn’t been exposed to before, her strong organisational skills and self-motivation allow her to deliver quality results independently. She is an active listener and follows instructions with ease, contributing to her success as an autonomous worker.
Interpersonal Skills and Personal Characteristics
Theresa is a pleasant and cheerful individual who brings warmth and positivity to her work environment. She is diligent and eager to take on responsibilities, displaying confidence and enthusiasm in every task. Her sharp mental capacity and efficient working style, combined with her systematic approach to tasks, make her a reliable and steady worker. She thrives in collaborative environments, building amicable relationships with her colleagues and contributing to a harmonious team atmosphere.
Suitability
Theresa is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media tasks.
Why Theresa is Suitable for the Role
Theresa’s background in customer service, paired with her strong communication skills and newly developed real estate knowledge, make her an ideal fit for roles in the Australian real estate space. Her proficiency with essential administrative tools, quick adaptability, and positive attitude ensures she can manage tasks efficiently. Theresa’s organised and diligent nature, along with her friendly and cooperative personality, make her a valuable addition to any team.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Arts Major in English Language
Level: Graduate
EMPLOYMENT HISTORY
Business name: PanAsiatic Solutions Inc.
Position: Customer Service Representative
Date of Employment: October 2023 – August 2024
Business name: Teleperformance
Position: Trainee
Date of Employment: August 2023 – October 2023
SKILL SET SUMMARY
English Composition
DISC
VAK