Team Member Ready for Placement

Jyra is a Bachelor of Science in Management Accounting graduate with a keen interest in numbers and financial processes. She enjoys reading books, watching Korean dramas, listening to music, and singing, and she actively participates in her church choir blending her creative and analytical talents. Her passion for accounting and love for music highlight her well-rounded nature, as she balances personal growth with professional aspirations.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

She has undergone extensive training in the real estate field, equipping her with a strong grasp of industry processes and best practices. Her experience in handling a wide range of tasks showcases her proficiency and readiness to support clients seamlessly. Her tasks include:

• Entering water invoices
• Filling out lease agreement forms
• Processing lease renewals and navigating PropertyMe
• Scheduling and managing routine inspections
• Processing maintenance requests and approval forms
• Managing real estate leads
• Conducting comparative market analysis
• Performing property database audits

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing [insert first name] to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jyra and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to onboarding, she used Canva for personal projects, including resumes, school assignments, and church invitations. Her creative skills, paired with her expertise in accounting, make her adept at handling both administrative and creative tasks.

Additional Skills and Notable Experience
Jyra’s internship experiences provided her with a solid foundation in accounting, where she worked on preparing income statements, maintaining records, and organising documents. These experiences strengthened her practical understanding of financial processes. Additionally, her previous role as a customer service representative developed her skills in handling customer inquiries, troubleshooting issues, and managing mobile services, showcasing her adaptability and resourcefulness in client-facing roles.

She has been working with Affordable Staff since October 2024, where she assisted her clients with the following tasks:

• Accounts and Invoicing Support
  • Entering owner and tenant invoices into the system for payment processing
  • Uploading and organising invoice data for tracking and reference
  • Sending billing emails and payment reminders to property owners
  • Processing tenant charges for water usage and adding related costs
  • Recording invoices in Xero and supporting general billing workflows
• Property, Supplier, and Compliance Setup
  • Entering supplier details and setting up payment preferences in the system
  • Gathering and encoding property and owner details and linking them correctly
  • Recording council rates, water bills, and building fees
  • Uploading compliance documents and keeping records updated
  • Ensuring council and official notices are sent to the correct address
• Work Orders, Quotations, and Trade Coordination
  • Preparing and sending work orders and quotation requests to trades
  • Entering and organising work order and quote details in the system
  • Sending urgent work orders and quote requests when needed
  • Following up on trades for pending quotations and job updates
  • Coordinating communication between trades and property managers
• Bond, Utilities, Reporting, and System Updates
  • Entering bond details and lodging them online
  • Updating records for water service permission forms sent and received
  • Updating entry condition reports and uploading professional property photos
  • Preparing and sending weekly updates to property managers
  • Sending regular status reports on work orders, quotes, and urgent items

Learning Ability and Work Proficiency
She is a steady and independent learner who adapts quickly to existing systems and workflows. She follows instructions well, works autonomously as a self-starter, and shows continuous progress in the quality of her work. She has strong written communication skills and communicates clearly, while her verbal communication continues to improve in clarity and confidence. Her highly organised and systematic work style allows her to handle tasks accurately, efficiently, and with consistent reliability.

Interpersonal Skills and Personal Characteristics
She is calm, gentle, and composed, making her pleasant and easy to work with. She is courteous, modest, and attentive in her interactions, and she approaches her tasks with patience and steady focus. Her willingness to take responsibility, combined with her resourcefulness and capable nature, allows her to contribute positively to team goals while remaining easy-going, cooperative, and dependable.

Suitability
Jyra is greatly suitable for general administrative and accounting-related roles. Additionally, she is capable of handling basic social media tasks.

Why Jyra is Suitable for the Role
She brings a strong foundation in accounting concepts, supported by her Bachelor of Science in Management Accounting and internship experience in two accounting firms. Her exposure to payroll filing, income statement preparation, and tax-related support has strengthened her practical understanding of financial processes. Combined with her organised work style, independence, and steady performance, she is well-equipped to handle administrative and accounting support tasks with accuracy, reliability, and a strong commitment to continuous growth and excellence.