Team Member Ready for Placement

Jyra is a Bachelor of Science in Management Accounting graduate with a keen interest in numbers and financial processes. A fan of Korean dramas, she also enjoys listening to music and actively participates in her church choir, blending her creative and analytical talents. Her passion for accounting and love for singing highlight her well-rounded nature, as she balances personal growth with professional aspirations.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Jyra with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

She has undergone extensive training in the real estate field, equipping her with a strong grasp of industry processes and best practices. Her experience in handling a wide range of tasks showcases her proficiency and readiness to support clients seamlessly. Her tasks include:

• Entering water invoices
• Filling out lease agreement forms
• Processing lease renewals and navigating PropertyMe
• Scheduling and managing routine inspections
• Processing maintenance requests and approval forms
• Managing real estate leads
• Conducting comparative market analysis
• Performing property database audits

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing [insert first name] to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jyra and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Jyra is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to onboarding, she used Canva for personal projects, including resumes, school assignments, and church invitations. Her creative skills, paired with her expertise in accounting, make her adept at handling both administrative and creative tasks.

Additional Skills and Notable Experience
Her internship experiences provided her with a solid foundation in accounting, where she worked on preparing income statements, maintaining records, and organising documents. These experiences strengthened her practical understanding of financial processes. Additionally, her previous role as a customer service representative developed her skills in handling customer inquiries, troubleshooting issues, and managing mobile services, showcasing her adaptability and resourcefulness in client-facing roles.

She has been working with Affordable Staff since October 2024 within the Real Estate space where she assisted her client with the following tasks:

• Invoice and Billing Management
• • Entering invoices into the system for owner payments.
  • Sending emails to property owners with bill information and payment reminders.
  • Uploading invoice data.
  • Processing tenant invoices for water usage and adding costs.
• Supplier, Property, and Compliance Setup
  • Entering supplier details and payment preferences into the system.
  • Gathering and inputting property and owner details, then linking them in the system.
  • Recording important property-related bills like water, council rates, and building fees.
• Bond and Utility Administration
  • Inputting bond details in the system and lodging them online.
  • Ensuring council communications like rate notices are being sent to the correct address.
  • Updating records when forms for water service permission are sent and received.
• Adhoc and System Updates

  • Performing updates to entry condition reports and uploading professional property photos as needed.

Learning Ability and Work Proficiency
She is a fast learner who quickly adapts to new systems and workflows. She works autonomously with minimal supervision and maintains excellent organisational skills. Her written communication is strong, while her verbal communication is improving steadily. Her patient and systematic approach ensures accuracy in her work, and her eagerness to learn drives her continued professional growth.

Interpersonal Skills and Personal Characteristics
She is mild-mannered, patient, and polite, making her a pleasure to work with. She is diligent and resourceful, taking responsibility for her tasks while remaining focused and systematic. Her collaborative nature and willingness to take initiative make her an asset to any team.

Suitability
Her training and experience make her an excellent fit for general administrative positions. Additionally, she is capable of handling basic social media tasks, further showcasing her versatility and adaptability.

Why Jyra is Suitable for the Role
Her strong academic foundation in accounting, combined with her practical experience during internships, makes her a standout candidate for general administrative roles. Her organisational abilities, and independence ensure she manages tasks with efficiency and accuracy. Her patience, methodical approach, and dedication to self-improvement make her an ideal fit for the General Administrative role, where she continues to refine her communication skills while consistently demonstrating a strong work ethic and a commitment to growth.