Team Member Ready for Placement

Gia is a passionate and motivated individual with a strong interest in both creative and administrative tasks. She enjoys reading books, listening to music, and writing thoughtful reviews of movies and books. Her academic background includes completing one year of a Bachelor of Science in Medical Technology. Gia’s curiosity and drive make her a well-rounded candidate for creative/marketing roles. She actively pursues personal and professional growth in everything she does.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Gia is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Gia’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Gia with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Gia to apply the learnings immediately. Gia is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Gia and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Gia is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

With two years of experience as a customer service representative at a call center, Gia has honed her communication skills and developed a knack for resolving customer issues quickly and effectively. This background has provided her with a strong foundation for handling client interactions in a professional and courteous manner, which will be valuable in the real estate space.

Gia also holds a National Certification (NC) III in Visual Graphic Design, showcasing her creative talents and technical skills in producing visually appealing content. Her background reflects a strong artistic flair, and she enjoys crafting unique designs, bringing fresh perspectives to projects that require a creative touch

Learning Ability and Work Proficiency

Gia’s learning ability is notable, as she is both an active listener and quick to absorb new information. She has an analytical and rational mindset, enabling her to ask the right questions and continuously progress in her work. Gia follows instructions with ease and requires minimal supervision, making her highly independent in her tasks. She is extremely organised, though she may take a little more time when encountering tasks for the first time.

Interpersonal Skills and Personal Characteristics

Gia is known for her calm and warm demeanor, making her approachable and easy to work with. Her modest and courteous nature complements her systematic approach to tasks, and she is highly industrious and confident when taking on new challenges. Gia is resourceful and consistently shows interest in her work, always seeking to find the best solution to any issue. Her readiness to accept responsibility makes her an asset to any team, while her gentle nature and humility allow her to cooperate with others seamlessly. Overall, she balances professionalism with a kind and thoughtful personality.

Suitability

Gia is greatly suitable for any creative/marketing administrative position. She is also well-suited for voice roles and basic social media tasks.

Why Gia is Suitable for the Role

Gia’s well-rounded skill set, ranging from her proficiency in administrative tools to her exceptional communication skills, makes her an ideal candidate for any creative/marketing administrative tasks. Her background in customer service, paired with her strong organisational abilities, ensures that she can manage a wide variety of tasks with minimal supervision. Gia’s personal characteristics, including her humility, warmth, and industriousness, make her a perfect fit for both collaborative and independent work environments. Her eagerness to learn and her methodical approach to tasks highlight her potential to thrive in any role she takes on.