Team Member Ready for Placement

Mayrell is a Bachelor of Science in Materials Engineering graduate. She enjoys reading books, watching anime, listening to music, and crocheting in her free time. With a calm and organised nature, she brings a thoughtful and detail-oriented approach to her work, making her well-suited for administrative roles in the real estate space.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Mayrell and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic. This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to her onboarding training, she had already gained experience with the following tools:

• Advanced: Canva, Microsoft Forms & Word
• Practical Application: Adobe Photoshop & Illustrator

Additional Skills and Notable Experience
She previously worked as a Quality Assurance Intern in a construction supply company for four months, where she focused on checking documents for accuracy, particularly in verifying locations and the correct ratio of material mixes. Her background has strengthened her attention to detail and quality control skills, which translate well into administrative and real estate support work.

She has been working with Affordable Staff since December 2024 where she assisted her client with the following tasks:

• Property Listings and Appraisals
  • Preparing rental appraisals by researching comparable properties and creating appraisal materials.
  • Gathering property details from online listing websites and property platforms for appraisal and marketing use.
  • Updating sales details of properties in spreadsheets and marketing records.
• Onboarding and System Updates
  • Onboarding new properties and clients into the property management system for listing and management.
  • Updating property details in the system, including correcting garage information.
  • Adding contact details of new property managers received from former agencies.
  • Maintaining and updating property and sales spreadsheets for accuracy.
• Compliance, Reviews and Documentation
  • Checking home compliance using the compliance tracking system and updating compliance spreadsheets.
  • Checking and emailing tenants regarding insurance excess and related documents.
  • Adding and tracking rent review dates for tenants in the property management system.
• Prospecting, Communication, and General Support
  • Prospecting by gathering details of listed properties online for future business opportunities.
  • Sending bulk emails for marketing and communication purposes.
  • Scheduling job applicants for receptionist roles and coordinating interviews.
  • Handling ad hoc administrative tasks as needed to support daily operations.

Learning Ability and Work Proficiency
She has an analytical and rational approach to learning and is a steady worker who shows continuous progress. She follows instructions with ease, communicates clearly in both written and verbal form, and requires minimal supervision once familiar with tasks. She is highly organised and systematic in her work, and when handling new tasks for the first time, she takes the time to understand them thoroughly to ensure accuracy and quality.

Interpersonal Skills and Personal Characteristics
She is calm, courteous, and easy-going, making her pleasant to work with in team settings. She is friendly and harmonious with others, shows initiative and confidence in her tasks, and is known to be punctual, responsible, considerate, and trustworthy. Her respectful and well-behaved nature helps her build positive working relationships.

Suitability
Mayrell is greatly suitable for any general real estate, property management, or general administrative position and is also suitable for voice roles and basic social media tasks.

Why Mayrell is Suitable for the Role
She has consistently demonstrated strong attention to detail, an organised work style, and a calm, reliable approach to her tasks. Her hands-on experience in real estate processes, combined with her quality assurance background, enables her to manage documentation, data entry, and compliance-related tasks with accuracy and care. With clear communication skills, the ability to work with minimal supervision, and a strong drive to continuously improve, she is a dependable team member who is well-prepared to add value and grow with a client in the real estate space.