Team Member Ready for Placement

Kurt is a Bachelor of Science in Accounting Technology graduate who enjoys spending his downtime watching Netflix, playing video games, going on motorcycle rides, and cooking. With a solid academic foundation in accounting and practical experience in bookkeeping, reporting, and customer-facing roles, he brings a well-rounded skill set suited for both Accounts and Real Estate administrative functions. His attention to detail, familiarity with financial processes, and service-oriented approach allow him to support structured workflows and client-focused tasks effectively.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Additional Tools Proficiency
Prior to his training with Affordable Staff, he had developed proficiency in several key tools:

• Advanced: Word
• Practical Application: Excel and PowerPoint
• Basic Knowledge: Adobe Photoshop

Additional Skills and Notable Experience
He brings a wealth of experience from both accounting and customer service roles. His ability to work with financial data, generate reports, and manage administrative processes complements his strong communication skills developed through his customer service background.

• Accounting Staff & Bookkeeper – Managed financial transactions, paid utility bills, and prepared monthly financial statements.
• Bookkeeper – Oversaw four branches, ensured weekly cash replenishment, and monitored utility expenses.
• Customer Service Representative – Assisted American customers with healthcare and travel-related inquiries, managed escalations, and conducted outbound calls for unresolved concerns.

Kurt has been working with Affordable Staff since February 2025, where he assisted his client with the following tasks:

• Processing Applications
  • Sorting and managing new applications.
  • Sending rental and employment reference requests through email.
  • Requesting and following up on outstanding documents from applicants via email and calls.
  • Checking applicants’ details through various database systems.
  • Finalising applications by compiling all necessary verification documents and confirming references.
  • Preparing and reviewing summary emails for team supervisors and updating them on the application status.
• Verification Tasks
  • Checking the consistency of address details provided by applicants with their identification documents.
  • Ensuring the completeness and accuracy of processed applications before submission.
• Documentation and Communication Management
  • Replying to applicant inquiries, confirming submissions, and clarifying requirements through email.
  • Organising and reporting processed application data for review and action.

Learning Ability and Work Proficiency
He is a consistent and reliable learner who takes time to fully absorb new processes, particularly when introduced to unfamiliar workflows. He works well with recorded instructional materials, follows guidance carefully, and demonstrates strong attention to detail, an essential trait developed through his accounting background. He is highly organised, manages deadlines effectively, and is capable of working independently while requiring minimal supervision once expectations are clearly set.

Interpersonal Skills and Personal Characteristics
He presents himself as calm, composed, and well-behaved, maintaining a steady and professional approach to his work. While he may initially appear reserved, he becomes more engaging once familiar with his environment and colleagues. He works harmoniously with others, shows genuine interest in his responsibilities, and demonstrates a willingness to accept accountability and contribute meaningfully to team goals.

Suitability
Kurt is greatly suitable for any Accounts and Real Estate administrative position. Additionally, he is well-suited for voice roles and basic social media tasks.

Why Kurt is Suitable for the Role
His combined experience in accounting, bookkeeping, and customer service makes him a strong fit for both Accounts and Real Estate administrative roles. His solid understanding of financial processes, reporting, and accuracy-driven work supports accounting-related tasks, while his hands-on experience in application processing, verification, and documentation management aligns well with real estate administration workflows. Coupled with his ability to work independently, follow structured processes, and communicate clearly, he brings reliability, precision, and adaptability that make him a valuable asset in these roles.