Team Member Ready for Placement

Kurt is a highly organised professional with a strong foundation in accounting and customer service, holding a Bachelor of Science in Accounting Technology. With over six years of combined experience in these fields, he has developed skills ranging from bookkeeping and financial reporting to managing client interactions with patience and empathy. His ability to adapt across diverse industries reflects his commitment to professional growth and excellence. Outside of work, he enjoys cooking, motorcycle rides, video games, and watching Netflix. His versatile experience and meticulous attention to detail position him as an asset in real estate administration space.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Kurt and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to his training with Affordable Staff, he had developed proficiency in several key tools:

• Advanced: Word
• Practical Application: Excel and PowerPoint
• Basic Knowledge: Adobe Photoshop

Additional Skills and Notable Experience
Kurt brings a wealth of experience from both accounting and customer service roles. His ability to work with financial data, generate reports, and manage administrative processes complements his strong communication skills developed through his customer service background.

• Accounting Staff & Bookkeeper – Managed financial transactions, paid utility bills, and prepared monthly financial statements.
• Bookkeeper – Oversaw four branches, ensured weekly cash replenishment, and monitored utility expenses.
• Customer Service Representative – Assisted American customers with healthcare and travel-related inquiries, managed escalations, and conducted outbound calls for unresolved concerns.

Kurt has been working with Affordable Staff since February 2025, where he assisted his client with the following tasks:

• Processing Applications
  • Sorting and managing new applications.
  • Sending rental and employment reference requests through email.
  • Requesting and following up on outstanding documents from applicants via email and calls.
  • Checking applicants’ details through various database systems.
  • Finalising applications by compiling all necessary verification documents and confirming references.
  • Preparing and reviewing summary emails for team supervisors and updating them on the application status.
• Verification Tasks
  • Checking the consistency of address details provided by applicants with their identification documents.
  • Ensuring the completeness and accuracy of processed applications before submission.
• Documentation and Communication Management
  • Replying to applicant inquiries, confirming submissions, and clarifying requirements through email.
  • Organising and reporting processed application data for review and action.

Learning Ability and Work Proficiency
He is a highly organised, diligent worker, capable of learning new processes with minimal guidance. His learning style thrives on recorded instructional videos, enabling him to absorb tasks effectively. With strong verbal and written communication skills, he excels at articulating ideas, following instructions, and maintaining accuracy in his output. He requires little supervision, manages deadlines efficiently, and takes ownership of his responsibilities, making him a reliable team member.

Interpersonal Skills and Personal Characteristics
He exhibits calmness, steadiness, and resourcefulness, combined with readiness to accept responsibility and initiative. His composed demeanour, harmonious collaboration with others, and systematic approach to organisation enable him to contribute positively to any team. Although reserved initially, he is pleasant and approachable once comfortable. These qualities, paired with his quiet determination, make him well-suited for collaborative and client-facing roles.

Suitability
Kurt is greatly suitable for any general real estate or general administrative position. Additionally, he is well-suited for voice roles and basic social media tasks.

Why Kurt is Suitable for the Role
His background in both accounting and customer service positions him as a strong candidate for real estate administration. His experience with financial management and reporting ensures accuracy in documentation, while his communication skills from customer service roles make him confident in handling client interactions. His ability to work independently, coupled with his systematic and resourceful approach, makes him a highly capable and reliable team member. His keen attention to detail and proficiency with essential administrative tools further solidify his suitability for this role.