Team Member Ready for Placement

Jonathan has recently completed his training at Affordable Staff for a role as an admin team member in the Real Estate space. He holds two years of a Bachelor of Science in Nursing and has diverse work experience, including roles in customer service, marketing, and administrative support. With a passion for learning and upskilling, he enjoys basketball, Netflix, and video games. His background in event hosting and client engagement has honed his confidence and communication skills, making him a valuable addition to the team.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks such as invoices, lease agreements, and routine inspections were central to the curriculum.

These exercises familiarised him with common real estate procedures and honed his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combined theoretical instruction with practical, hands-on activities, allowing him to apply his learnings immediately. He is knowledgeable in securely managing passwords, organising and categorising emails, capturing and sharing visual content, tracking work time and productivity, conducting and managing virtual meetings, handling cloud storage, and managing projects effectively.

Additionally, time permitting, Jonathan and all team members received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, he had already learned and gained experience with the following tools:

• Advanced: Microsoft Teams, Canva
• Practical Application: Microsoft Outlook, Access, OneNote, OneDrive, Adobe Photoshop
• Limited Experience: Microsoft Excel, SharePoint, Forms, Sway, Adobe Illustrator, CoreDRAW, Pixlr
• Basic Knowledge: Microsoft Word, AutoCAD, SketchUp, Wix, WordPress, Adobe Fonts, Google Fonts

Additional Skills and Notable Experience
He has experience in customer service, marketing, and administrative tasks. His work history includes:

• Freelance image annotator at a global online platform for 5 months
• Service & marketing crew at a fast food restaurant for 1 year & 2 months

His role as a guest experience leader involved hosting events like parties and celebrations, managing the restaurant’s official Facebook page, and editing marketing materials using Adobe Photoshop and Canva. He also engaged in direct client communication, handling event bookings, follow-ups, and inquiries.

Learning Ability and Work Proficiency
He is an eager learner with an acquiring mind, capable of quickly adapting to new systems and workflows. He is highly autonomous, requiring minimal supervision once familiar with a task. His ability to follow instructions is strong. He has good verbal and written communication skills and is highly organised, ensuring efficiency in his work.

Interpersonal Skills and Personal Characteristics
He is a spirited and enthusiastic team member with a friendly and outgoing personality. He is alert, willing to take on responsibility, and systematic in his approach to tasks. His ability to cooperate with others makes him a valuable team player, and he is both efficient and versatile in his work. While he can be outspoken and energetic, he remains amiable and professional, making him easy to work with.

Suitability
Jonathan is greatly suitable for any real estate, general administrative or creatives position. He is also well-suited for voice roles and basic social media tasks.

Why Jonathan is Suitable for the Role
His background in customer service, event hosting, and marketing, combined with his training in Australian real estate, makes him an excellent fit for this role. His ability to adapt quickly, manage administrative tasks efficiently, and communicate effectively ensures he can provide valuable support to his team. His enthusiasm, organisational skills, and willingness to take on responsibility make him a strong asset in any administrative or real estate setting.