Team Member Ready for Placement

Ma. Relia holds a Bachelor of Arts in Mass Communication major in Broadcasting and brings a well-rounded blend of administrative, editorial, and communication experience. With a strong background as a legal secretary and content editor, she has developed excellent time management, communication, and data handling skills. Her attention to detail, combined with her proactive attitude and resilience, makes her an ideal candidate for supporting dynamic client environments. Outside of work, she enjoys reading, hiking, writing stories, watching anime, and immersing herself in various creative hobbies, contributing to her balanced and thoughtful approach to tasks.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Relia and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Ma. Relia had already learned and gained experience with the following tools:

• Practical Application – Microsoft Excel, PowerPoint, Outlook, OneNote
• Limited Experience – Canva

Additional Skills and Notable Experience

She has held roles as a legal secretary for over two years and as a book content editor for more than two years, equipping her with a diverse set of skills across administrative and communication functions.

• Skilled in managing sensitive data, email correspondence, and legal documentation
• Experienced in overseeing schedules and travel arrangements
• Proficient in drafting basic legal documents and reports
• Strong background in client and court liaison communications
• Comfortable using Microsoft Office Suite, Google Workspace, Canva, Zoom, and Scribd
• Demonstrated resilience, time management, and solution-oriented thinking in fast-paced, high-responsibility roles

Learning Ability and Work Proficiency

Ma. Relia is a steady worker with an analytical and rational mind, demonstrating continuous progress and a strong eagerness to learn. She follows instructions with ease, is highly organized, and requires minimal supervision. Though meticulous by nature and occasionally taking time to complete tasks unfamiliar to her, she grasps opportunities to expand her knowledge and consistently produces high-quality work. Her communication skills are well-developed, with both written and verbal strengths, and she engages in tasks with thoughtfulness and diplomacy.

Interpersonal Skills and Personal Characteristics

She is composed and diligent, with a sincere and harmonious approach to teamwork. She shows initiative with confidence, remains resourceful in navigating challenges, and exhibits a meticulous attention to detail. Her humility, modesty, and courteous nature make her an excellent collaborator, while her systematic mindset ensures consistency and structure in her workflow. She brings a thoughtful and steady energy to the team environment.

Suitability

Ma. Relia is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles.

Why Ma. Relia is Suitable for the Role

Her strong foundation in administrative tasks, legal documentation, and client communications positions her as an ideal candidate for supporting real estate and general admin operations. Her ability to manage data accurately, communicate professionally, and maintain organisation under minimal supervision ensures reliability in fast-paced environments. With her deep sense of responsibility, keen attention to detail, and adaptable learning style. Ma. Relia is well-prepared to thrive in her role and deliver exceptional support to clients in the Australian real estate space.