Team Member Ready for Placement

Jenalyn holds a Bachelor of Science in Psychology. She is cheerful, sociable, and known for her calm and attentive nature, paired with strong communication skills and a thoughtful approach to her work. Industrious, resourceful, and highly systematic, she is well-prepared to take on a new role in the Australian Real Estate space, where she is expected to thrive, contribute positively, and continue growing in her professional journey. In her personal time, she enjoys watching K-dramas and movies and reading romance and sci-fi novels.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jenalyn and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, she had already gained experience and proficiency with the following tools:

• Practical Application: Word, PowerPoint, Outlook, OneDrive, Canva

Additional Skills and Notable Experience

She has a well-rounded background from various industries where she was able to build and strengthen her admin and support skills. She worked as a guidance and counselling intern at a school, helping with student support activities, and as a human resource intern at a hospital, where she handled HR paperwork and admin tasks. She also worked as an accounts receivable analyst at an electric cooperative, managing billing and payments. These roles helped her build skills in data entry, keeping records organized, handling invoices, preparing reports and presentations, assisting with HR and counselling tasks, and creating visual content using Canva.

Learning Ability and Work Proficiency

She demonstrates a rational and analytical approach to learning. She is a steady worker who shows continuous progress, is highly organised, and is self-motivated. She follows instructions with ease and requires minimal supervision once familiar with a task. She takes a thoughtful and meticulous approach to new or unfamiliar tasks, which allows her to deliver work with a high level of accuracy and attention to detail.

Interpersonal Skills and Personal Characteristics

She is sociable, courteous, and keen to take on responsibility. She is cheerful and gentle in her interactions, displaying confidence and initiative when tackling challenges. With a cordial attitude and empathetic communication style, she collaborates well with others and contributes positively to team dynamics. Her attentiveness and systematic work style make her a dependable and cooperative team member.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position and is also suitable for voice roles, basic social media, and basic video editing.

Why Jenalyn is Suitable for the Role

Her professional background, coupled with her well-rounded training and adaptability, makes her a strong fit for real estate administration. Her experience in administrative, HR, and finance-related roles provides her with a solid foundation for supporting property management processes. Her systematic approach, strong communication skills, and eagerness to learn position her as a reliable and efficient team member. With her creative edge and positive work ethic, she is ready to contribute value to any Australian real estate team she becomes part of.