Team Member Ready for Placement

PERSONAL DETAILS

Name: Frances Elisha Brillantes

Date of BirthGenderMarital Status
14 October, 2001FemaleSingle

Interview with Elisha

ABOUT ELISHA

Elisha holds a Bachelor of Science in Psychology and brings with her a calm, diligent, and conscientious approach to work. She is single and actively engages in meaningful hobbies such as jogging, tree planting, and volunteering—activities that reflect her thoughtful character and sense of responsibility. With prior experience in both clinical and administrative settings, she is now ready to support Australian real estate clients through her strong organisational skills, keen attention to detail, and proactive work ethic.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Elisha with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Elisha to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Elisha and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to her onboarding, Elisha had already gained experience with the following tools:

  • Basic Knowledge: Microsoft Word, Excel, PowerPoint, Outlook, Canva

Additional Skills and Notable Experience

She has built her skill set through hands-on roles that have allowed her to engage with clients and support team operations in both educational and business environments. She completed a 4-month internship at a psychological clinic and school, where she assisted in administrative tasks and student/client interactions. She also worked for 4 months as a center assistant at a local distribution company, supporting operational needs and providing general admin support. In these roles, she was able to demonstrate clear and concise written and verbal communication, apply a methodical and systematic approach to organising tasks and information, and show initiative, confidence, and a willingness to accept responsibility even when faced with new tasks.

Learning Ability and Work Proficiency

She is a steady and attentive learner who demonstrates consistent improvement in her work. She actively listens, communicates clearly, and follows instructions with ease. Although she may take extra time with unfamiliar tasks due to her meticulous nature, she remains focused on quality output. She requires minimal supervision and maintains a highly organised workflow, adapting well to existing systems.

Interpersonal Skills and Personal Characteristics

Elisha presents a calm, considerate, and courteous demeanor, making her a pleasure to work with. She collaborates easily with others and is always ready to help. Her sociability is matched with punctuality and a deep sense of responsibility, allowing her to establish positive working relationships. She maintains a quiet confidence, matched with initiative and a genuine interest in contributing meaningfully to her role.

Suitability

She is greatly suitable for any general real estate, property management, or administrative position, as well as voice roles and basic social media tasks.

Why Elisha is Suitable for the Role

She brings a balanced combination of calm professionalism, reliable work ethic, and a structured approach to task execution. Her foundation in Psychology adds value in understanding people, while her internship and assistant roles reflect her adaptability and administrative readiness. Her steady learning pace, excellent communication, and positive collaboration style make her an excellent fit for real estate support roles where accuracy, system use, and client coordination are key.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Psychology

Level: Graduate

EMPLOYMENT HISTORY

Business name: Henluz Corporation

Position: Center Assistant

Date of Employment: July 2024 – November 2024

Business name: STI West Negros University – Guidance Services Center

Position: Intern

Date of Employment: September 2023 – December 2023

Business name: White Coat Psychological Clinic

Position: Intern

Date of Employment: July 2023 – August 2023

SKILL SET SUMMARY

English Composition