Team Member Ready for Placement

She holds a Bachelor of Science in Psychology and is a dynamic individual with a passion for movies, anime, and food adventures. She is single and enjoys spending her free time watching TikTok and indulging in entertaining content. With a strong background in Human Resources and a clear interest in administrative work, she brings a blend of empathy, assertiveness, and strong organisational skills to her professional journey.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Maria is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. Maria is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Maria and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools:

• Limited Experience: MS Word, Excel, PowerPoint, Outlook, Teams

• Basic Knowledge: Canva

Additional Skills and Notable Experience
She brings over six years of experience in Human Resources, primarily in employee relations. She served as an HR employee relations officer and coordinator at a call center for 5 years and 7 months, and later as an HR specialist at a construction company for 7 months. Her core responsibilities included:

• Reviewing employee attendance, incident reports, and compliance with company policies

• Managing employee master files and incident report trackers

• Preparing written reports, emails, and memos for internal communication

• Resolving workplace conflicts and facilitating employee concerns professionally

• Participating in an HR Bootcamp where she learned about labor code updates and enhanced HR practices

In her earlier internship, she gained experience in file management and performance evaluation. She reviewed employee evaluations and psychological test results and acted as a test proctor. These hands-on responsibilities helped her appreciate the importance of filing and document organisation in supporting efficient operations.

Learning Ability and Work Proficiency
Maria is a consistent and self-directed worker who adapts well to existing systems and workflows. She has good verbal and written communication skills and can follow instructions accurately. Although she may initially overthink when exposed to unfamiliar tasks, she quickly adjusts and builds efficiency with practice. Her ability to work independently and her highly organised nature make her well-suited for roles requiring minimal supervision.

Interpersonal Skills and Personal Characteristics
She is cheerful, assertive, and friendly, bringing a sense of liveliness to her work environment. She’s systematic and resourceful, often described as brilliant and clever by her peers. Her willingness to take responsibility and her strong initiative are evident in how she handles challenges.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles and basic social media tasks.

Why Maria is Suitable for the Role
Maria’s extensive HR experience, combined with her strong organisational skills and ability to manage sensitive documents, makes her an excellent fit for real estate administration. Her positive energy, problem-solving mindset, and adaptability to different systems equip her to thrive in a virtual assistant environment. She brings both people-centered experience and back-office efficiency—qualities that align perfectly with the administrative demands of Australian real estate and property management support.