Team Member Ready for Placement

Fernando is a graduate of Electronics Engineering who enjoys reading about the latest advancements in technology, general exercise, playing video games, and collecting toys. With a background in engineering and e-commerce research, he brings a strong foundation in analytical thinking, documentation, and client support. His previous roles required both technical precision and client-facing communication, which contributes to his adaptability and effectiveness in real estate administrative work.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Fernando with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Fernando and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Before our onboarding training, he had already learned and gained experience with the following tools:

• Practical Application: Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Limited Experience: AutoCAD, Microsoft Outlook, Microsoft Teams, OneDrive

Additional Skills and Notable Experience
He brings with him solid work experience in both technical engineering and research roles. He previously served as a SCADA Engineer for 4 years in an electric power company, where he designed and implemented automation solutions for remote electrical control systems, provided training for installation processes, and delivered customer support. He also worked as an Amazon Product Researcher for 1 year and 6 months, sharpening his research, reporting, and communication skills. Key skills and tasks include:

• Designing and proposing remote automation systems
• Conducting client training and warranty support
• Writing technical documentation, reports, and client communications
• Conducting product research and data analysis
• Performing installation and safety training
• Utilising various technical platforms for system configuration, documentation, and virtual collaboration.
• Demonstrating strong analytical and documentation skills

Learning Ability and Work Proficiency
He is a steady and analytical worker who learns best when he can explore systems methodically. He adapts quickly to established workflows and is highly organised in his approach. He demonstrates good verbal and written communication and can follow instructions with minimal supervision. He approaches unfamiliar tasks with careful attention, ensuring that each step is completed accurately and to a high standard.

Interpersonal Skills and Personal Characteristics
He presents himself with quiet confidence and a calm demeanor. He is modest, attentive, and well-behaved, creating a harmonious and respectful environment when working with others. His eagerness to take responsibility and enthusiasm for his work stand out, along with his industrious nature and systematic mindset. These traits, combined with his resourcefulness and efficiency, make him a dependable and cooperative team member.

Suitability
He is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles.

Why Fernando is Suitable for the Role
His combination of technical expertise, attention to detail, and client-facing experience makes him a valuable addition to any real estate or administrative support team. His calm presence, strong work ethic, and methodical approach ensure tasks are completed accurately and efficiently. With a clear interest in learning and a strong foundation in communication and documentation, he is well-equipped to support clients in the dynamic and fast-paced environment of Australian real estate administration.