Team Member Ready for Placement

Hazel holds a Bachelor of Science in Information Systems and brings with her a strong foundation in research, writing, and analytical thinking. Her previous experience as a project manager and business analyst in a technology consulting firm has equipped her with high-level organisational and communication skills that are well-aligned with the demands of administrative work. She enjoys watching series on Netflix, writing poems and songs, and exploring topics through research—interests that reflect her creativity, curiosity, and attention to detail.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise she with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Hazel and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Before our onboarding training, she had already learned and gained experience with the following tools and software:

• Practical Application: Canva, Word, Excel, Teams
• Limited Experience: Wix, Figma, PowerPoint, Outlook, OneDrive

Additional Skills and Notable Experience
She worked as a business analyst and project manager for 10 months at a technology consulting company. This role involved overseeing software development projects, managing teams, gathering client requirements, designing system architecture, creating documentation, and ensuring timely execution. She also handled client communications, email correspondence, reporting, and testing. Key skills and tasks include:

• Project planning, scheduling, and execution
• Requirements gathering and software documentation
• Team task management and client communication
• Manual software testing and user training
• Creating Gantt charts and visual progress reports
• Designing brochures and presentations
• Data management and administrative reporting

She also completed a training in data analytics, which strengthened her ability to clean, organise, and analyse data to support informed decision-making.

Learning Ability and Work Proficiency
She is a composed and analytical learner who steadily builds on her capabilities with every task. She follows instructions with ease, communicates clearly both in writing and verbally, and is highly organised. She approaches unfamiliar tasks with thoughtful care and steadily builds confidence as she learns, consistently showing progress and performing efficiently with minimal supervision once familiar with the process.

Interpersonal Skills and Personal Characteristics
She presents herself with maturity, calmness, and professionalism. She is attentive, courteous, and well-behaved, demonstrating a conscientious approach to her work. Her natural curiosity and resourcefulness make her a keen learner, and she collaborates harmoniously with others. Her patience, brilliance, and systematic thinking contribute to her ability to thrive in structured, detail-oriented environments.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position. She is also suitable for voice roles and basic social media tasks.

Why Hazel is Suitable for the Role
Her strong background in project management and administrative support, paired with her technical and communication skills, makes her a strong asset for any real estate or administrative team. Her ability to manage complex workflows, communicate effectively with clients, and adapt to evolving systems reflects her readiness for a client-facing support role. With a proactive mindset, analytical approach, and professional demeanor, she is well-prepared to provide high-quality support in the Australian Real Estate space.