Team Member Ready for Placement

Trisha is a Psychology graduate who is single and passionate about creativity, advocacy, and service. She enjoys watching Netflix, painting, writing, and practicing traditional art. A dedicated mental health advocate, she also values spending quality time with her family by attending church every Sunday. With a strong foundation in communication and a natural sense of responsibility, she is well-prepared to take on administrative support roles with diligence and enthusiasm.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Trisha with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Trisha to apply the learnings immediately. Trisha is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Trisha and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before our onboarding training, Trisha had already learned and gained experience with the following tools:

• Advanced – Canva, PowerPoint
• Practical Application – Word
• Limited Experience – Outlook, OneNote, Teams, OneDrive, Trello, Hubstaff, LastPass
• Basic Knowledge – Excel

Additional Skills and Notable Experience

Trisha has gained early work exposure through two internships—one at a school for a month and another at a hospital for two months. During her educational internship at a university, she conducted admission interviews under supervision. In her industrial internship at a hospital, she performed data entry tasks, encoding employee and customer information, updating government documentation, and supporting HR-led customer service trainings. Key skills and tasks include:

• Conducting interviews and assisting with HR functions
• Data encoding and record updates using Excel
• Organising employee folders and government documents
• Strong communication and listening skills
• Creative and visual design through Canva and PowerPoint

Learning Ability and Work Proficiency

She is a diligent and conscientious worker who learns best with some time to absorb new processes. She demonstrates strong verbal and written communication skills and is capable of following instructions effectively. She works well with minimal supervision and is highly organised, applying a methodical approach to her tasks. Her creative background gives her a unique perspective, and while she may need time initially to adapt to some processes, she approaches tasks with care and thoroughness once oriented.

Interpersonal Skills and Personal Characteristics

She presents herself with warmth, confidence, and professionalism. She is responsible, composed, and courteous in her interactions and maintains a positive and harmonious rapport with others. Her perseverance and enthusiasm for work shine through, along with a systematic approach to organisation. She carries herself with eloquence and a strong sense of initiative, showing genuine interest in her responsibilities and the people she works with.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position. She is also suitable for voice roles and basic social media tasks.

Why Trisha is Suitable for the Role

Her blend of creativity, communication skills, and attention to detail makes her an excellent fit for an administrative role in a dynamic environment. Her experience in conducting interviews, managing data, and supporting HR tasks highlights her capability and readiness to contribute effectively. With her positive attitude, organised nature, and eagerness to learn, she is poised to thrive in supporting Australian real estate operations and beyond.