Team Member Ready for Placement

Bless is a graduate of Bachelor of Elementary Education Major in General Education. She enjoys spending her free time watching English movies and vlogs on Netflix, as well as cooking and trying out new dishes. With a solid foundation in education and communication, along with work experience in customer service and online teaching, she brings a well-rounded and adaptable skill set to administrative roles in the real estate space.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Bless and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, she had already gained experience with the following tools and software:

• Practical Application: Word, Teams, Canva
• Limited Experience: Excel, PowerPoint, Outlook, OneNote, OneDrive

Additional Skills and Notable Experience

Bless has worked as a customer service representative at a call center for 11 months, served as a pre-service teacher at an elementary school for 6 months, and taught English online for 1 year and 10 months.

In her tutoring role, she taught students of various ages to improve their reading, writing, speaking, and listening skills in English. She regularly used tools for virtual classes, attendance platforms, and spreadsheets for organising monthly student reports that highlighted progress, strengths, and areas for improvement.

Through these roles, she strengthened her English communication, organisation, and time management skills, and developed templates to streamline reporting tasks. While she did not participate in formal training programs, her practical experience allowed her to enhance her efficiency and adaptability.

Key strengths and competencies include:

• Delivering courteous and effective support in client-facing roles
• Demonstrating patience, clarity, and flexibility in instructional settings
• Organising and managing tasks efficiently in both academic and administrative environments
• Adapting quickly to varying systems and teaching platforms
• Exhibiting professionalism, steadiness, and a strong sense of responsibility in the workplace

Learning Ability and Work Proficiency

She is a steady and consistent worker who shows continuous growth in her role. She adapts quickly to new systems and workflows, demonstrating great written and verbal communication skills. She is highly autonomous, requiring minimal supervision once familiar with tasks, and is notably organised and structured in her approach. While highly independent, she continues to build on her strengths by seeking clarification when needed, allowing her to make effective use of available resources and support.

Interpersonal Skills and Personal Characteristics

She maintains a warm, pleasant demeanor and is naturally cheerful and modest. She is persevering, resourceful, and always willing to take on responsibility. Her ability to cooperate well with others and her sociable nature make her a positive presence in any team. She is steady and inspiring in her work ethic and maintains a courteous, amiable attitude in all her interactions. Her orderly and efficient conduct reflects her commitment to professionalism and quality output.

Suitability

Bless is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles and basic social media tasks.

Why Bless is Suitable for the Role

Her background in education, online teaching, and customer service, combined with her strong communication skills and ability to work independently, makes her a great fit for an administrative role in the real estate space. Her training has prepared her to handle a wide range of real estate-related tasks with accuracy and professionalism. With her positive attitude, attention to detail, and readiness to learn, she is well-positioned to contribute meaningfully to any team she joins.