Team Member Ready for Placement

Krystal is a graduate of Bachelor of Science in Business Administration Major in Marketing Management. She is a creative, diligent, and organised individual who enjoys photography, running, and watching films. With a background in social media content creation and administrative support, she combines her creative strengths with strong attention to detail and a systematic work approach. She brings both artistic flair and technical capability, making her a valuable asset to any administrative team.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Krystal and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools and software:

• Practical Application: Excel, Outlook, OneNote, Forms, Power BI, Adobe Illustrator, Wix, WordPress, Adobe Fonts, Google Fonts, Pixlr
• Limited Experience: Procreate, Trello, Hubstaff, LastPass, DocuSign, Adobe InDesign, Adobe After Effects, Squarespace
• Basic Knowledge: SharePoint, Sway, CorelDRAW, GIMP, Sketch, Figma, PhotoScape X

Additional Skills and Notable Experience
She has accumulated diverse experience in creative, administrative, and digital roles. She previously served as the creative head and social media manager at her university’s student council for 6 months, worked as a junior graphic artist at a social media agency for another 6 months, and has been freelancing as a social media manager and graphic artist since February 2024. In these roles, she was responsible for creating engaging visual content, managing content calendars, and ensuring the timely delivery of marketing materials. She gained hands-on experience using design tools and productivity platforms while working under tight deadlines and handling multiple client requirements. Her internship at a bank further strengthened her administrative capabilities through tasks like organising files, encoding data, and reviewing documentation with high attention to detail. This well-rounded background highlights her ability to combine creative expertise with strong administrative support skills, making her a versatile contributor in various work settings. Key skills and tasks include:

• Creating social media graphics, reels, and marketing materials
• Managing content calendars
• Handling multiple design tasks systematically and efficiently
• Practicing time management under tight deadlines
• Encoding and organising data accurately
• Reviewing and filing documents with attention to detail
• Using productivity platforms like Slack, Notion, and Google Meet
• Undergoing soft skills training and earning certification
• Performing back-office support, file management, and error checking during a bank internship
• Encoding client details and computing service fees

Learning Ability and Work Proficiency
She is a diligent and conscientious learner who thrives on hands-on practice and steady improvement. She communicates clearly both in writing and verbally, follows instructions with ease, and works well independently with minimal supervision. Highly organised and systematic, she demonstrates strong perseverance and thrives when approaching tasks step by step, allowing her to maintain focus and deliver quality outcomes even when learning something new.

Interpersonal Skills and Personal Characteristics
Warm, jolly, and sociable, she brings a cheerful presence and cooperative spirit to any team. She is enthusiastic, ambitious, and always ready to take responsibility. Her efficient and resourceful nature, combined with a systematic mindset and strong initiative, enables her to contribute meaningfully to collaborative work environments while maintaining professionalism.

Suitability
Krystal is greatly suitable for any general administrative, real estate & property management position. She is also suitable for voice roles, basic social media, and basic video editing.

Why Krystal is Suitable for the Role
She is a well-rounded candidate whose blend of creative talent, administrative experience, and strong work ethic makes her an excellent fit for any general administrative role. Her ability to manage content, support admin operations, and apply her design and communication skills positions her as a versatile and dependable team member. With her enthusiasm, attention to detail, and capacity to learn quickly, she is prepared to add value to any administrative support team.