Team Member Ready for Placement

Geraldine is a graduate of Bachelor of Science in Business Management Major in Marketing Management. She enjoys jogging, walking, reading books, doing make-up, and playing online games. As a former student leader for three years, she developed a strong sense of responsibility and confidence in handling various tasks. Her solid academic background, paired with her proactive mindset and warm personality, positions her well for an administrative support role.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Geraldine and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools:

• Advanced: Teams, Canva
• Practical Application: Word
• Limited Experience: Excel, PowerPoint, Outlook, OneDrive, Forms
• Basic Knowledge: Power BI, Wix, WordPress

Additional Skills and Notable Experience

Geraldine is a budding marketing assistant with hands-on experience in digital content creation and customer engagement. During her internship, she developed and executed visual content using tools like Canva and CapCut, producing compelling social media materials and event-based videos. She also played a key role in managing Facebook page activities, including posting stories and responding to customer inquiries in a timely and professional manner.

She contributed to the creation of a marketing plan presentation, which she and her team presented to the company’s marketing head. Through this experience, she strengthened her skills in marketing research, trend analysis, and digital strategy. Her exposure to real-time customer interactions and media publishing taught her how to craft messaging that resonates with audiences and drives engagement.

Adaptable, eager to learn, and well-versed in the fundamentals of modern marketing, Geraldine is ready to support and grow within a dynamic marketing environment. Key strengths and competencies include:

• Demonstrating efficiency and resourcefulness in task execution
• Confidently leading and collaborating with peers
• Providing courteous and pleasant service in customer-facing environments
• Developing systematic approaches to task management
• Engaging in creative work such as make-up and design
• Exhibiting enthusiasm, diligence, and initiative in professional settings

Learning Ability and Work Proficiency
She has strong analytical skills and high comprehension capacity. She learns quickly, adapts smoothly to existing systems, and performs her tasks independently with minimal supervision. Her written and verbal communication skills are outstanding, and she consistently demonstrates strong organisational abilities. She was encouraged to consistently review her work to uphold her already commendable attention to detail and maintain her high level of diligence.

Interpersonal Skills and Personal Characteristics
She is naturally warm, cheerful, and sociable, making her a pleasure to work with. She communicates effectively and handles responsibilities with enthusiasm and professionalism. She brings energy into the workplace and maintains a pleasant and courteous demeanor, all while being systematic and amicable in team settings. Her confidence and positive attitude allow her to take initiative and contribute meaningfully to collaborative environments.

Suitability
Geraldine is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Geraldine is Suitable for the Role
Her strong foundation in business management, excellent communication skills, and hands-on administrative training make her an ideal candidate for a real estate admin role. Her leadership experience, resourcefulness, and readiness to take initiative show she can handle varied responsibilities with confidence and professionalism. With her systematic approach, technical proficiency, and cheerful personality, she is well-equipped to contribute effectively to any real estate or administrative support team.