Team Member Ready for Placement

PERSONAL DETAILS

Name: Miguel Luis Ditching

Date of BirthGenderMarital Status
30 September, 2002MaleSingle

Interview with Miguel

ABOUT MIGUEL

Miguel holds a Bachelor of Science in Business Administration Major in Operations Management. He brings with him experience in sales and client relations through his previous role as a junior property specialist at a real estate company. Outside of work, he enjoys playing football, running, and mobile games. With his background and strong work ethic, he is well-positioned to excel in a support role within a dynamic business environment.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Miguel is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, he and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, he had already learned and gained experience with the following tools and software:

  • Practical Application: Canva, Word, PowerPoint, OneNote, Teams, OneDrive, Trello
  • Limited Experience: Adobe Photoshop, Outlook, Hubstaff, LastPass, Mural

Additional Skills and Notable Experience
Miguel previously worked as a junior property specialist at a real estate company for four months. In this role, he focused on marketing and selling real estate properties to prospective clients, primarily using Canva for promotional materials. He handled direct client communication, facilitated unit viewings, and guided clients through purchasing. His work involved face-to-face engagement, presentations, and learning strategies from experienced mentors. Through this experience, he gained a solid foundation in sales, customer interaction, and real estate operations—skills highly applicable to administrative roles within the real estate sector.

Learning Ability and Work Proficiency
He is a diligent and conscientious worker with an analytical and rational mindset. He follows instructions with ease, demonstrates strong written and verbal communication, and works effectively with minimal supervision. Initially challenged by time constraints, he quickly adapted by shifting his focus to task understanding and quality. He is highly organised and understands that new tasks may require time and patience, approaching them with a methodical and thoughtful mindset.

Interpersonal Skills and Personal Characteristics
He is calm, composed, and pleasant in demeanor. He approaches work with seriousness and is confident in his responsibilities. He exhibits a strong sense of responsibility, a keen interest in his tasks, and a systematic approach to organisation. His cooperative nature and harmonious interaction with others make him an effective team player. With his industrious energy, capability, and attentiveness, he builds positive relationships and contributes meaningfully to any team environment.

Suitability
He is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media tasks.

Why Miguel is Suitable for the Role
Miguel combines relevant real estate experience, strong communication skills, and a proactive approach to learning. His previous client-facing role has equipped him with an understanding of industry dynamics, and his structured mindset and ability to follow instructions ensure quality output. With his calm yet driven demeanor and solid foundation in administrative tools, he is a reliable addition to any team supporting real estate operations.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Business Administration Major in Operations Management

Level: Graduate

EMPLOYMENT HISTORY

Business name: Megaworld Corporation

Position: Junior Property Specialist

Date of Employment: January 2025 – May 2025

SKILL SET SUMMARY

English Composition