Team Member Ready for Placement

Josh holds a Bachelor of Science in Psychology and brings a calm, systematic approach to administrative work. He enjoys listening to music, watching Netflix, playing video games, and playing volleyball in his spare time. With his strong foundation in human behavior and interpersonal dynamics, he is well-suited to environments that require attentiveness, organisation, and effective communication.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Josh and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.|

Additional Tools Proficiency
Prior to our onboarding training, he had already gained practical experience with the following tools and software:

• Practical Application: Word, Excel, Canva
• Limited Experience: PowerPoint, Outlook, OneNote, Teams, OneDrive

Additional Skills and Notable Experience
He has developed administrative experience through internship roles in both healthcare and education sectors.

He completed a 2-month internship in the HR department of a local medical center, where he handled physical filing of employee documents, monitored compliance, created internal emails, assisted with applicant processing, conducted icebreakers during onboarding, and supported event preparation. He also performed data entry for employee profiles and surveys. He also interned for 2 months at the guidance office of his university, where he scanned and uploaded student admission documents, assisted with counseling procedures, and supported school events. Key skills and tasks include:

• Handling document filing, compliance checking, and record updates
• Creating job ads and internal communications
• Using spreadsheets and systems for employee and student data
• Assisting with onboarding and internal events
• Observing and supporting interviews and guidance processes

Josh has been working with Affordable Staff since August 2025, where he assisted his client with the following tasks:

• Communication and Documentation
  • Managing asset inbox and assisting project managers via email and MS Teams.
  • Sending out building notices to tenants and owners.
  • Sending fund requests to owners.
  • Communicating with water corporations, strata councils, and other organisations to secure new management agreements.
  • Drafting and sending various correspondence, including lease renewals and rent increase notices.
• Financial and Invoice Management
  • Editing and sending arrears reports to property managers.
  • Drafting and invoicing tenants for monthly corporate expenses, maintenance fees, strata levies, utility bills, water corporation fees, and council rates.
  • Drafting insurance invoices and storing records.
  • Processing rent increase-related bond variations.
• Compliance and Maintenance
  • Storing electrical compliance and plumbing safety check documents.
  • Drafting and emailing work orders for maintenance after gaining owner approval.
  • Sending quote or maintenance requests to property owners.
• Property Management Procedures
  • Drafting tenant vacate packs and relevant communications to strata and building offices.
  • Drafting Form 21 breach notices for non-payment and sending them to tenants.
  • Supporting lease extension and variation processes.
  • Managing tasks through Trello cards and self-monitoring progress.

Learning Ability and Work Proficiency
He is a steady worker who shows continuous improvement and adapts quickly to established systems and workflows. He is highly autonomous, demonstrates strong written communication, and follows instructions with minimal supervision. He is organised and detail-oriented, and with continued focus on confidently navigating unfamiliar tasks, he is well-positioned to maintain both efficiency and accuracy.

Interpersonal Skills and Personal Characteristics
He maintains a courteous and calm demeanor, showing consistent patience and a positive attitude toward his responsibilities. He is amicable, cooperative, and displays a genuine willingness to take on responsibility. With a systematic approach and strong mental focus, he works efficiently and professionally, demonstrating both reliability and interest in his work.

Suitability
Josh is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles.

Why Josh is Suitable for the Role
Josh’s psychology background, combined with hands-on internship experience in HR and education settings, has shaped him into a patient, organised, and proactive admin team member. His ability to adapt to tools, manage documentation, and communicate professionally makes him a strong asset for supporting real estate teams. With a calm yet responsible presence, he is ready to contribute efficiently and effectively in any administrative capacity.