Team Member Ready for Placement

Lady Mae is a management accounting graduate who brings a well-rounded background in sales, client interaction, and administrative support. She is single and enjoys jogging and general exercise to stay active. With prior experience in real estate and internships that exposed her to administrative and finance-related tasks, she combines a strong educational foundation with practical workplace exposure. Her ability to communicate effectively and maintain focus under pressure has equipped her to take on support roles that require both precision and people skills.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Prior to our onboarding training, she had already learned and gained experience with the following tools and software:

• Practical Application: Word
• Limited Experience: Excel, PowerPoint, Canva, DocuSign
• Basic Knowledge: OneDrive, Adobe Photoshop

Additional Skills and Notable Experience
Lady brings valuable frontline and back-office experience from her 10-month tenure in the real estate industry, serving as a junior and senior property specialist. She worked directly with clients, processed transactions, and managed documentation. Her exposure to marketing, sales coordination, and client communications has helped her develop confidence, professionalism, and attention to detail.

Key skills and tasks include:

• Presenting project proposals and assisting with client onboarding
• Handling property sales documentation and check processing
• Using Canva, CapCut, Excel, and Adobe tools for marketing and administrative tasks
• Drafting and sending reports and follow-up emails to clients and the back office
• Participating in ad training for social media promotions
• Performing data encoding, payroll preparation, and file organisation during internships at BIR and Mang Inasal
• Creating formal documents and assisting clients with tax-related queries

Learning Ability and Work Proficiency
Lady is a self-motivated and well-organised worker who adapts quickly to systems and workflows. She communicates clearly in both written and verbal forms and follows instructions with ease. Her autonomy and confidence allow her to complete tasks with minimal supervision, although she is continuously working on improving the accuracy of her data entry. Her ability to absorb new processes, especially in the accounting space, has been evident during her training.

Interpersonal Skills and Personal Characteristics
She brings a cheerful, outspoken energy to her work, balanced with professionalism and a strong sense of responsibility. She cooperates well with others, is earnest in her tasks, and approaches challenges with enthusiasm and brilliance. Her sociable nature, systematic work ethic, and ability to connect with clients make her a dependable and engaging team member.

Suitability
Lady is greatly suitable for any general accounts or general administrative position, and she is also suitable for voice roles.

Why Lady is Suitable for the Role
Her combined background in accounting education and real-world administrative and client-facing roles makes her an excellent fit for accounting support. Her prior experience in handling documents, communicating with clients, and managing sales data demonstrates her readiness to take on accounting-related admin responsibilities. With strong communication skills, a proactive mindset, and a keen interest in learning, she is well-prepared to provide reliable support in the Australian Accounting space.