Team Member Ready for Placement

Farah holds a Bachelor of Secondary Education Major in English and brings both academic training and practical experience to her role. She is single and enjoys reading books, dancing, watching films and anime, hiking, sewing, and other creative and active pursuits. With her strong foundation in education, organisational skills, and communication abilities, she is well-prepared to excel as an admin team member in the Australian Real Estate space.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Farah with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Farah and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before the onboarding training, she had already gained experience with the following tools and software:

• Advanced: Canva
• Practical Application: Word, Excel, PowerPoint
• Limited Experience: Outlook, Forms

Additional Skills and Notable Experience

Her previous role as a student intern at a high school for 6 months equipped her with practical skills that align well with administrative and real estate support functions. In this role, she was responsible for lesson planning, teaching, classroom management, and student assessment. She also gained hands-on experience using Microsoft Word, Excel, PowerPoint, WPS Office, Google Docs, and Google spreadsheets for academic and administrative purposes. Through this internship, she developed competencies in:

• Organising and managing physical and digital documents
• Performing accurate data entry and maintaining school records
• Creating reports, lesson plans, and presentations for teachers and interns
• Reviewing academic documents such as exam sheets, theses, and student assessments
• Practicing effective written and verbal communication with teachers, interns, and students

Learning Ability and Work Proficiency
She is a diligent and conscientious worker who adapts quickly to new systems and workflows. She demonstrates good verbal and written communication skills, follows instructions with ease, and requires minimal supervision. Highly organised and systematic, she ensures accuracy in her work, though she is also mindful of becoming more resourceful to minimise avoidable errors.

Interpersonal Skills and Personal Characteristics
She brings a warm and pleasant demeanor to her work, displaying perseverance, earnestness, and a readiness to take responsibility. She is smart, capable, and systematic, with a calm and modest personality that makes her easy to work with. Her ability to cooperate with others, along with her steady and sociable nature, makes her a valuable addition to any team.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Farah Mae is Suitable for the Role
Her strong academic foundation, combined with her internship experience and training at Affordable Staff, has equipped her with the skills to perform administrative and property management tasks with accuracy and professionalism. She is highly organised, quick to adapt, and able to work independently while maintaining effective communication. With her warm personality, systematic approach, and dedication to accuracy, she is well-prepared to deliver reliable support to clients in the Australian Real Estate space.