Team Member Ready for Placement

Cleofe holds a Bachelor of Science in Accounting Technology and brings extensive experience in accounting and administrative functions. She enjoys cooking, spending time with friends over coffee, and keeping herself engaged by exploring Xero and QuickBooks tutorials on YouTube. With a strong background in financial support roles and a keen interest in continuous learning, she is prepared to contribute effectively as an admin team member in the accounting space.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Additional Tools Proficiency
Prior to onboarding training, Cleofe had already gained experience with the following tools:

• Limited Experience: Word, Excel, PowerPoint, Outlook
• Basic Knowledge: OneNote, Teams, OneDrive, Canva

Additional Skills and Notable Experience
She brings more than nine years of professional experience across administrative and accounting roles. She began her career as a student asssistant at a university, followed by nearly a decade as a member service officer and accounting support assistant at a government office. Her career highlights demonstrate adaptability, attention to detail, and proficiency in managing both accounting and administrative tasks. Key skills and responsibilities include:

• Issuing billing statements and assisting with frontline client services
• Processing transfer of titles, securing clearances, and handling tax filings
• Analysing daily transactions, preparing journal entries, and generating financial statements and inventory reports
• Maintaining data management for foreclosed assets, including classification, monitoring, and reporting
• Engaging with clients through certificates, requests, emails, and phone queries
• Encoding transactions using business management software during her internship and preparing supplier quotations

Learning Ability and Work Proficiency
She is highly adaptable, with an analytical and rational mind that allows her to learn new systems quickly. She communicates concisely and follows instructions with ease, demonstrating strong autonomy and minimal need for supervision. Her highly organised approach and proven ability to manage both detailed reports and client-facing tasks highlight her capability to perform consistently in accounting and administrative roles.

Interpersonal Skills and Personal Characteristics
She conducts herself with professionalism and steady energy. She is systematic, modest, and cooperative, making her a reliable team member. Known for her readiness to accept responsibility and ability to remain composed under pressure, she is well-behaved, approachable, and demonstrates a balanced blend of independence and teamwork.

Suitability
Cleofe is greatly suitable for any general accounts or general administrative position, with additional suitability for basic social media tasks.

Why Cleofe is Suitable for the Role
Her extensive background in accounting support and client service, combined with her training in Australian accounting systems, positions her as a strong candidate for accounting-focused VA roles. Her ability to adapt quickly, manage complex financial reports, and maintain accuracy in her work ensures she can deliver high-quality results. With her organisational strengths, professional demeanor, and commitment to continuous learning, she is well-equipped to provide reliable support to clients in the accounting space.